Title: Can’t generate thumbnail
Last modified: October 12, 2017

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# Can’t generate thumbnail

 *  Resolved [saizone](https://wordpress.org/support/users/saizone/)
 * (@saizone)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-generate-thumbnail/)
 * Hi,
 * I’m having trouble with azure storage plugin. I can’t seem to generate thumbnails
   when I upload an image to azure. The theme I’m using is supposed to generate 
   several thumbnails along with the original image.
 * any idea or help on this matter? would love to hear your response.
 * Best Regards,
    Isaiah Quindo
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-generate-thumbnail%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Thorsten Ott](https://wordpress.org/support/users/tott/)
 * (@tott)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-generate-thumbnail/#post-9595078)
 * Hi Isaiah,
 * sadly I’m not familiar with the Boal theme you’re using on this site but I’m 
   assuming they are using a custom method to deal with thumbnail generation within
   the theme that does not follow the WordPress standards and therefore does not
   provide the necessary hooks for the plugin to act upon.
 * Given that this is closed source code I can’t tell you much more than this. Maybe
   take a closer look at the theme code and see if you can figure out how thumbnails
   are built.
 * I hope this helps
 * Thorsten
 *  Thread Starter [saizone](https://wordpress.org/support/users/saizone/)
 * (@saizone)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-generate-thumbnail/#post-9595095)
 * Hi Thorsten,
 * I have found the problem. I just needed to install php gd2 on the server. Installing
   it allowed me to generate thumbnails and upload to Azure Storage. Apparently 
   php gd2 is a required library for the plugin, is it not?
 * Thanks,
    Isaiah

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can’t generate thumbnail’ is closed to new replies.

 * ![](https://ps.w.org/windows-azure-storage/assets/icon-256x256.png?rev=2486101)
 * [Microsoft Azure Storage for WordPress](https://wordpress.org/plugins/windows-azure-storage/)
 * [Support Threads](https://wordpress.org/support/plugin/windows-azure-storage/)
 * [Active Topics](https://wordpress.org/support/plugin/windows-azure-storage/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/windows-azure-storage/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/windows-azure-storage/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [saizone](https://wordpress.org/support/users/saizone/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/cant-generate-thumbnail/#post-9595095)
 * Status: resolved