Support » Plugin: DHL for WooCommerce » cant generate label(Foreign language character limit bug?)

  • We are trying to use this plugin to print order for Thai customer (address are in Thai language)

    1. in 1 order page, click ‘Generate Label’
    2. shows red caution ‘400 – Length of Consignee Address2 must be between 1 and 50 characters.’
    3. count letters, it’s only 47 character
    4. edit Shipping address, delete Address2, add ‘A’ 49 characters
    5. Generate successful

    tried out so many times and find out that ‘Thai’ text was limit at 25 characters, when i put thai text in Address2 25char, it can generate labels!

    Now im suspect that this plug in might have bug in foreign language limit?

    Here’s some screenshot(i order by situation that happen)
    https://imgur*com/a/S5OJILM (change * to .)

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