Cant find shipping settings setup on woocommerce Version 6.5.1

Resolved spandera13
(@spandera13)

1 year, 9 months ago

Hi I cant find where is shipping setup on woocommerce Version 6.5.1 can you provide a way to set up shipping

Viewing 8 replies - 1 through 8 (of 8 total)

Berg (woo-hc)

(@hegenberg)

1 year, 9 months ago

Hi @spandera13

You can find WooCommerce shipping settings by going to:
WooCommerce → Settings → Shipping

You can also check for more information on shipping settings on these guides:

Core Shipping options:
https://woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
Setting up shipping zones:
https://woocommerce.com/document/setting-up-shipping-zones/

Regards

Thread Starter

spandera13

(@spandera13)

1 year, 9 months ago

thanks for replying in my case shipping section is not there is there a way to add it somehow?

Igor H

(@ihereira)

1 year, 9 months ago

Hello,

That’s odd, to take a closer look at the issue, please provide the following information:

Share a copy of your site’s System Status, you can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

We’ll look forward to hearing from you.

Thread Starter

spandera13

(@spandera13)

1 year, 9 months ago

SYSYEM REPORT


### WordPress Environment ###

WordPress address (URL): http://kubak1.sg-host.com
Site address (URL): http://kubak1.sg-host.com
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.4.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: lei_
Total Database Size: 120.41MB
Database Data Size: 86.55MB
Database Index Size: 33.86MB
lei_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lei_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lei_woocommerce_order_items: Data: 0.22MB + Index: 0.11MB + Engine InnoDB
lei_woocommerce_order_itemmeta: Data: 2.52MB + Index: 1.97MB + Engine InnoDB
lei_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lei_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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lei_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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lei_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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lei_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_icl_string_packages: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
lei_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_icl_string_positions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
lei_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_icl_string_translations: Data: 6.52MB + Index: 4.03MB + Engine InnoDB
lei_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_icl_translate: Data: 4.52MB + Index: 0.08MB + Engine InnoDB
lei_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_icl_translations: Data: 0.39MB + Index: 0.92MB + Engine InnoDB
lei_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_icl_translation_status: Data: 3.52MB + Index: 0.11MB + Engine InnoDB
lei_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lei_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
lei_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lei_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
lei_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lei_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
lei_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
lei_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_nl_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_nx_entries: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
lei_nx_posts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lei_nx_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_options: Data: 6.48MB + Index: 0.20MB + Engine InnoDB
lei_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
lei_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_postmeta: Data: 24.55MB + Index: 10.03MB + Engine InnoDB
lei_posts: Data: 19.52MB + Index: 1.34MB + Engine InnoDB
lei_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
lei_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_slides: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
lei_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_sgs_log_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
lei_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
lei_trp_gettext_en_us: Data: 0.16MB + Index: 0.22MB + Engine InnoDB
lei_usermeta: Data: 0.25MB + Index: 0.09MB + Engine InnoDB
lei_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
lei_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
lei_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
lei_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wc_customer_lookup: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
lei_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
lei_wc_order_product_lookup: Data: 0.25MB + Index: 0.33MB + Engine InnoDB
lei_wc_order_stats: Data: 0.23MB + Index: 0.25MB + Engine InnoDB
lei_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
lei_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wt_iew_action_history: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
lei_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
lei_yoast_indexable: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
lei_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
lei_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
lei_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
lei_yoast_seo_links: Data: 0.19MB + Index: 0.13MB + Engine InnoDB

### Post Type Counts ###

attachment: 4402
ct_footer: 2
ct_pf_item: 14
ct_qf_item: 65
ct_team_person: 139
ct_testimonial: 9
custom_css: 1
customize_changeset: 5
logoshowcase: 34
mailpoet_page: 1
nav_menu_item: 62
page: 61
polylang_mo: 2
post: 51
product: 61
product_variation: 68
revision: 657
shop_coupon: 42
shop_order: 1878
visualizer: 1
wp_global_styles: 1
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ❌
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ✔

### Active Plugins (35) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.0
All-in-One WP Migration Unlimited Extension: by ServMask – 2.45
All-in-One WP Migration: by ServMask – 7.61
Conditional Fields for Contact Form 7: by Jules Colle – 2.1.5
WooCommerce CoinPayments.net Gateway: by CoinPayments.net – 1.0.14
Conditional Menus: by Themify – 1.2.0
Contact Form 7 Multilingual: by OnTheGoSystems – 1.1.0
Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
CodexThemes Elements: by Codex Themes – 1.0.4
Disable Comments: by WPDeveloper – 2.3.5
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

Flexible Checkout Fields: by WP Desk – 3.2.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.3
Site Kit by Google: by Google – 1.75.0
Jetpack: by Automattic – 10.9.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
RevCoin Calculator: by Grzegorz Kowalski – 1.0.4
Revisionize: by Jamie Chong – 2.3.4
SVG Support: by Benbodhi – 2.4.2
Proxy Cache Purge: by Mika Epstein – 5.1.2
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.1
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.24 (update to version 2.4.25 is available)
WooCommerce Multilingual: by OnTheGoSystems – 4.12.6
WooCommerce: by Automattic – 6.5.1 (update to version 6.6.1 is available)
Hustle: by WPMU DEV – 7.4.13.1
Yoast SEO: by Team Yoast – 18.9
WP File Manager: by mndpsingh287 – 7.1.5
WP Logo Showcase Responsive Slider and Carousel: by WP OnlineSupport
Essential Plugin – 3.1.4

WP Mail SMTP: by WPForms – 3.4.0
Wordpress Page Widgets: by CodeAndMore – 3.9
WP Super Cache: by Automattic – 1.7.7
WPForms Lite: by WPForms – 1.7.4.2
WPFront Notification Bar: by Syam Mohan – 3.2.0
WPML Media: by OnTheGoSystems – 2.7.0
WPML String Translation: by OnTheGoSystems – 3.2.0

### Inactive Plugins (11) ###

Cryptocurrency Payments Using MetaMask For WooCommerce: by Cool Plugins – 1.2.2
email subscription popup: by I Thirteen Web Solution – 1.2.16
Gutenberg Blocks and Template Library by Otter: by ThemeIsle – 2.0.4
NotificationX: by WPDeveloper – 2.5.1
Orphans: by Marcin Pietrzak – 3.0.0
SiteGround Central: by SiteGround – 2.0.3
SiteGround Optimizer: by SiteGround – 7.1.1
SiteGround Security: by SiteGround – 1.2.8
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.2.7

WooCommerce One Page Checkout: by Automattic – 1.9.3 (update to version 1.9.4 is available)
WordPress Importer: by wordpressdotorg – 0.7

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4452 - /shop/
Cart: #4453 - /cart/
Checkout: #4454 - /checkout/
My account: #4455 - /my-account/
Terms and conditions: #4493 - /terms-and-conditions/

### Theme ###

Name: Cryption Child
Version: 1.0.1
Author URL: 
Child Theme: ✔
Parent Theme Name: Cryption
Parent Theme Version: 1.0.6.3
Parent Theme Author URL: http://codex-themes.com
WooCommerce Support: ❌ Not declared

### Templates ###

Overrides: cryption-child/woocommerce/emails/customer-completed-order.php
cryption-child/woocommerce/emails/customer-on-hold-order.php

### Action Scheduler ###

Complete: 168
Oldest: 2022-06-03 15:30:50 +0200
Newest: 2022-07-01 00:46:01 +0200

Pending: 7
Oldest: 2022-07-01 11:36:12 +0200
Newest: 2022-07-06 11:34:38 +0200

### Status report information ###

Generated at: 2022-07-01 01:01:39 +02:00

SYSTEM LOG

2022-06-08T05:20:40+00:00 CRITICAL Uncaught Error: Call to undefined function cryption_get_option() in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php:1623
Stack trace:
#0 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/widgets/widgets.php(1626): ct_contacts()
#1 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-widget.php(393): CT_Widget_Contats->widget(Array, Array)
#2 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/widgets.php(835): WP_Widget->display_callback(Array, Array)
#3 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/storefront/inc/storefront-template-functions.php(116): dynamic_sidebar('footer-1')
#4 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(307): storefront_footer_widgets('')
#5 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/customer/www/kubak1.sg-host.com/public_html/wp-incl in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php on line 1623

2022-06-08T05:20:40+00:00 CRITICAL Uncaught Error: Call to undefined function cryption_get_option() in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php:1623
Stack trace:
#0 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/widgets/widgets.php(1626): ct_contacts()
#1 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-widget.php(393): CT_Widget_Contats->widget(Array, Array)
#2 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/widgets.php(835): WP_Widget->display_callback(Array, Array)
#3 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/storefront/inc/storefront-template-functions.php(116): dynamic_sidebar('footer-1')
#4 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(307): storefront_footer_widgets('')
#5 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/customer/www/kubak1.sg-host.com/public_html/wp-incl in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php on line 1623

2022-06-08T05:20:51+00:00 CRITICAL Uncaught Error: Call to undefined function cryption_get_option() in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php:1623
Stack trace:
#0 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/widgets/widgets.php(1626): ct_contacts()
#1 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-widget.php(393): CT_Widget_Contats->widget(Array, Array)
#2 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/widgets.php(835): WP_Widget->display_callback(Array, Array)
#3 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/storefront/inc/storefront-template-functions.php(116): dynamic_sidebar('footer-1')
#4 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(307): storefront_footer_widgets('')
#5 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/customer/www/kubak1.sg-host.com/public_html/wp-incl in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php on line 1623

2022-06-08T05:21:05+00:00 CRITICAL Uncaught Error: Call to undefined function cryption_get_option() in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php:1623
Stack trace:
#0 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/widgets/widgets.php(1626): ct_contacts()
#1 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-widget.php(393): CT_Widget_Contats->widget(Array, Array)
#2 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/widgets.php(835): WP_Widget->display_callback(Array, Array)
#3 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/storefront/inc/storefront-template-functions.php(116): dynamic_sidebar('footer-1')
#4 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(307): storefront_footer_widgets('')
#5 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/customer/www/kubak1.sg-host.com/public_html/wp-incl in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/plugins/ct-elements/inc/content.php on line 1623

2022-06-08T06:04:26+00:00 CRITICAL Uncaught Error: Call to undefined function cryption_get_sanitize_page_header_data() in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/cryption/header.php:9
Stack trace:
#0 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/template.php(770): require_once()
#1 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/template.php(716): load_template('/home/customer/...', true, Array)
#2 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
#3 /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/cryption/page.php(3): get_header()
#4 /home/customer/www/kubak1.sg-host.com/public_html/wp-includes/template-loader.php(106): include('/home/customer/...')
#5 /home/customer/www/kubak1.sg-host.com/public_html/wp-blog-header.php(19): require_once('/home/customer/...')
#6 /home/customer/www/kubak1.sg-host.com/public_html/index.php(17): require('/home/customer/...')
#7 {main}
  thrown in /home/customer/www/kubak1.sg-host.com/public_html/wp-content/themes/cryption/header.php on line 9

Igor H

(@ihereira)

1 year, 9 months ago

Hello,

Thanks for sending the system status and error logs.

WooCommerce is a plugin that is dynamic, I mean it is constantly making enhancements and updates in order to create a better version of itself. You can consider updating your WooCommerce version to the latest.

Regarding the error logs, they are pointing to CodexThemes and Cryption Child theme, we do not provide support for them on our forum, however, you can request further assistance by reaching out to their developers.

I recommend running a conflict test, that will need to switch temporarily the theme to Storefront, disabling all the plugins except for WooCommerce, and checking if the shipping settings are being displayed.

After that, if the issue is not present it means there was a conflict, and you will be able at this point to enable again the theme and plugins (one by one, and then check again if the issue is present) until you find the culprit, more info on our documentation below:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know how it goes.

Thread Starter

spandera13

(@spandera13)

1 year, 9 months ago

thanks

Igor H

(@ihereira)

1 year, 9 months ago

No problem,

Please let us know if this worked for you so that this workaround could be useful for anyone else facing similar issues.

Best.

Igor H

(@ihereira)

1 year, 9 months ago

We haven’t heard back from you in a while, so I’ll go ahead and mark this as resolved – we’ll be here if and/or when you are ready to continue.

Best.

Viewing 8 replies - 1 through 8 (of 8 total)

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