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[resolved] can't find settings dropdown on dashboard (11 posts)

  1. cmll
    Member
    Posted 5 years ago #

    Hi. I'm very new to wordpress. I wanted to start editing my site that someone helped me set up. The problem is that on the dashboard there is no settings or appearance dropdown menu.
    I have been searching the forum for similar problems and have come across some but have not been able to understand their resolution- for eg. one said the problem was that they were logged in as admin instead of editor, while I thought admin should be able to edit as well?
    If this is the problem though, I am not sure how to log in as editor.

    I would certainly appreciate some advice.

  2. webjunk
    Member
    Posted 5 years ago #

    First presuming you are logged into /wp-admin and not something else.

    Second, it should be in the menus in the Left side and not a drop-dwon

    Third, you must be logged in with Admin User-level access. Realize it is not related to the NAME but the Access level.

  3. cmll
    Member
    Posted 5 years ago #

    Ok, I am logged into /wp-admin.

    I understand it should be in the menu, sorry used the wrong term 'drop down'.

    On your third point, how do I know I am logged in with Admin user-level access? I thought that /wp-admin would indicate that?

    Thanks very much for getting back to me.

  4. webjunk
    Member
    Posted 5 years ago #

    If you click on Users. Next to your Username what is in the column for Role???

  5. cmll
    Member
    Posted 5 years ago #

    I'm sorry, I'm very new to this.
    Where would I find the Users tab you mention? I can't see it on the dashboard.

  6. webjunk
    Member
    Posted 5 years ago #

    in the menus in the Left side

  7. cmll
    Member
    Posted 5 years ago #

    Thanks, I realise this is part of the same problem.
    All I have in the menu on the left hand side is
    posts
    media
    links
    pages
    comment
    profile
    tools
    contact form

    I don't have appearance, plugins, users or settings which I see is supposed to be there in the WordPress Tutorial.

  8. James Huff
    Volunteer Moderator
    Posted 5 years ago #

    It sounds like the person who set this up for you didn't make you an administrator. If you can contact this person, and he/she left a login for themselves, they could "upgrade" you to an administrator. Otherwise, it gets quite technical:

    To force your account into an administrator role, access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to a:1:{s:13:"administrator";b:1;}

  9. cmll
    Member
    Posted 5 years ago #

    Thanks for your advice- I will look into those options

  10. cmll
    Member
    Posted 5 years ago #

    Thanks macmanx, I got onto the person who set it up for me and you were correct- they had to upgrade me.
    Mystery solved and your help very much appreciated.

  11. James Huff
    Volunteer Moderator
    Posted 5 years ago #

    You're welcome!

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