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iThemes Exchange: Simple WP Ecommerce
Cant find Products (4 posts)

  1. Euan01
    Member
    Posted 11 months ago #

    I have added a couple of new products but they are not showing up in my products list. my list is recognising (3) products but i can only find one (the standard draft template listing). any ideas?

    My domain is http://www.gibsonglobalsearch.com

    thanks,

    https://wordpress.org/plugins/ithemes-exchange/

  2. ecalley
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Euan01,

    Have you tried testing for a plugin conflict? To do so, you'd deactivate all of your plugins except for Exchange and then see if your products show. If they do, reactivate your other plugins one at a time, testing Exchange each time to see which plugin is creating the conflict.

    Give that a try and let us know how it goes.

    Thanks,

    Elise

  3. Euan01
    Member
    Posted 11 months ago #

    Hi Elise,

    I have tested all plugins, nothing is causing the conflict that I can see.

    I am still having the issue - my products are not showing in my product list.

    Any advice?

  4. ecalley
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Euan01,

    Can you send me admin login credentials for your site so I can take a look at the backend? You can email them to me at elise@ithemes.com. Just be sure to include a link to this thread so I know what the message is in regards to.

    Thanks,

    Elise

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