Support » Installing WordPress » Can’t find database

  • Resolved Sander_e_s



    As soon as I start the install.php file WordPress says the it can’t find the database. Though it says username and password are OK. It’s pretty odd because I’m about 100% sure I filled in the right Database name (which is “sand_wordpress”).

    I don’t know what to do now. Hope someone knows *-)

Viewing 7 replies - 1 through 7 (of 7 total)
  • Mark


    Did you actually setup the database on the server you set your website up on? If you have PHPMyAdmin or Cpanel you can set those up pretty easily.

    Yes I did set up the database with Cpanel.
    I also let Cpanel check it and it detected no errors.

    (sorry for my bad English, I’m Dutch)

    See this guide:
    Attention to the Really Important Bit!!!

    I don’t really understand. My English is not that good.
    I think is namen that the name before the _ must be the same.
    If so, I’ve done that.

    Name database: sand_wordpress
    Name user: sand_admin
    password; [*******]

    I think I know why it doesn’t work. I received an e-mail two minutes ago.

    [quote]Dear Users of Free Web Hosting,

    This is an important message for all users on domain ” LETZEBUERG.BIZ”

    For technical reasons, server DELTA will be repalced by sever ANDIEJEAN.
    All users will be granted a new account on request, however file transfers must be handled by the users.

    Please send a request to
    and please include your actual username

    We will setup your new account ASAP and send you the login.

    Best Regards

    Jean, Server-admin[/quote]

    For names: you have to give the “wordpress” part and the “admin” part and cPanel is adding automatically the “sand_” part.

    The important part in the tutorial is:
    On you MySQL page in cPanel you have to click on the “ADD USER TO DATABASE” button. Just look at the pictures and you will understand!

    Yesss. Now it works!!

    Thanks a lot, man!

    I’m a happy guy again 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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