Title: Can’t export user by e-mail
Last modified: January 14, 2022

---

# Can’t export user by e-mail

 *  Resolved [justmeandmyself](https://wordpress.org/support/users/justmeandmyself/)
 * (@justmeandmyself)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/)
 * Hi,
 * I’m trying to export specific users by their user eMail but it won’t work. I 
   also get any suggestions when I’m trying to find some of my users in the database.
   In the explanation video you get suggestions as soon you type the email adress
   in. I don’t. Why?
 * Much regards
    Max

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15254586)
 * Hi [@justmeandmyself](https://wordpress.org/support/users/justmeandmyself/),
 * Can you please check if there are any errors in the console screen of the export
   page? If yes, then please share the screenshot of it and share the fatal error
   log.
 *  Thread Starter [justmeandmyself](https://wordpress.org/support/users/justmeandmyself/)
 * (@justmeandmyself)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15261103)
 * Hi,
 * I will test it and come back to this threat in some days.
 * It could also be very well a security setting of my hosting provider, which I
   didn’t thought of before.
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15262837)
 * Hi [@justmeandmyself](https://wordpress.org/support/users/justmeandmyself/),
 * Can you please share the site health info? You can copy it from Tools>Site health
   >Info>Copy site info to clipboard.
 *  Thread Starter [justmeandmyself](https://wordpress.org/support/users/justmeandmyself/)
 * (@justmeandmyself)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15263000)
 * Yes:
 *     ```
       ### wp-core ###
   
       version: 5.8.3
       site_language: de_DE
       user_language: de_DE
       timezone: Europe/Berlin
       permalink: /%postname%/
       https_status: true
       multisite: false
       user_registration: 0
       blog_public: 1
       default_comment_status: closed
       environment_type: production
       user_count: 3500
       dotorg_communication: true
   
       ### wp-paths-sizes ###
   
       wordpress_path: /var/www/vhosts/my-domain/httpdocs
       wordpress_size: 385,15 MB (403856281 bytes)
       uploads_path: /var/www/vhosts/my-domain/httpdocs/wp-content/uploads
       uploads_size: 3,57 GB (3838195525 bytes)
       themes_path: /var/www/vhosts/my-domain/httpdocs/wp-content/themes
       themes_size: 217,05 MB (227593897 bytes)
       plugins_path: /var/www/vhosts/my-domain/httpdocs/wp-content/plugins
       plugins_size: 261,81 MB (274532380 bytes)
       database_size: 209,55 MB (219725824 bytes)
       total_size: 4,62 GB (4963903907 bytes)
   
       ### wp-dropins (2) ###
   
       advanced-cache.php: true
       maintenance.php: true
   
       ### wp-active-theme ###
   
       name: Enfold Child (enfold-child)
       version: 1.0
       author: Kriesi
       author_website: http://www.kriesi.at
       parent_theme: Enfold (enfold)
       theme_features: core-block-patterns, avia_exclude_bbPress, deactivate_tribe_events_calendar, avia_exclude_menu_exchange, avia_exclude_relevanssi, avia_exclude_WooCommerce, avia_exclude_wpml, avia_exclude_instagram_feed, avia_mega_menu, avia_improved_backend_style, avia_option_pages_toggles, avia_sidebar_manager, automatic-feed-links, nav_menus, menus, widgets, post-formats, avia-disable-default-shortcodes, avia_post_meta_compat, force-post-thumbnails-in-widget, post-thumbnails, widgets-block-editor, title-tag, editor-styles, editor-style, customize-selective-refresh-widgets, responsive-embeds, editor-color-palette, editor-font-sizes, avia_no_session_support
       theme_path: /var/www/vhosts/my-domain/httpdocs/wp-content/themes/enfold-child
       auto_update: Deaktiviert
   
       ### wp-parent-theme ###
   
       name: Enfold (enfold)
       version: 4.7.6.4
       author: Kriesi
       author_website: https://kriesi.at
       theme_path: /var/www/vhosts/my-domain/httpdocs/wp-content/themes/enfold
       auto_update: Deaktiviert
   
       ### wp-themes-inactive (1) ###
   
       Enfold: version: 4.7.4, author: Kriesi, Automatische Aktualisierungen deaktiviert
   
       ### wp-mu-plugins (1) ###
   
       LearnDash LMS Multisite: version: 1.0.0, author: LearnDash
   
       ### wp-plugins-active (49) ###
   
       All-in-One WP Migration: version: 7.52, author: ServMask, Automatische Aktualisierungen deaktiviert
       All-in-One WP Migration Unlimited Extension: version: 2.42, author: ServMask, Automatische Aktualisierungen deaktiviert
       Bib Adserver Revive Banner: version: 0.0.1, author: Jung IT-Solution, Automatische Aktualisierungen deaktiviert
       Borlabs Cookie - Cookie Opt-in: version: 2.2.43, author: Benjamin A. Bornschein, Borlabs, Automatische Aktualisierungen deaktiviert
       Classic Editor: version: 1.6.2, author: WordPress Contributors, Automatische Aktualisierungen deaktiviert
       Contact Form 7: version: 5.5.3, author: Takayuki Miyoshi, Automatische Aktualisierungen deaktiviert
       Custom Template for LearnDash: version: 1.0.2, author: Brainstorm Force, Automatische Aktualisierungen deaktiviert
       Design Upgrade for LearnDash: version: 2.10.2, author: Escape Creative, Automatische Aktualisierungen deaktiviert
       Easy Table of Contents: version: 2.0.17, author: Steven A. Zahm, Automatische Aktualisierungen deaktiviert
       FooBox Image Lightbox (Premium): version: 2.7.16, author: FooPlugins, Automatische Aktualisierungen deaktiviert
       GP Easy Passthrough: version: 1.9.7, author: Gravity Wiz (latest version: 1.9.9), Automatische Aktualisierungen deaktiviert
       GP Populate Anything: version: 1.1.6, author: Gravity Wiz (latest version: 1.1.14), Automatische Aktualisierungen deaktiviert
       GP Post Content Merge Tags: version: 1.3.3, author: Gravity Wiz, Automatische Aktualisierungen deaktiviert
       Gravity Forms: version: 2.5.16, author: Gravity Forms, Automatische Aktualisierungen deaktiviert
       Gravity Forms CleverReach Add-On: version: 1.7, author: Gravity Forms, Automatische Aktualisierungen deaktiviert
       Gravity Forms Signature Add-On: version: 4.1, author: Gravity Forms, Automatische Aktualisierungen deaktiviert
       Gravity Forms User Registration Add-On: version: 4.9, author: Gravity Forms, Automatische Aktualisierungen deaktiviert
       Gravity PDF: version: 6.1.0, author: Gravity PDF, Automatische Aktualisierungen deaktiviert
       Gravity Perks: version: 2.2.7, author: Gravity Wiz, Automatische Aktualisierungen deaktiviert
       Insert or Embed Articulate Content into WordPress Premium: version: 5.88, author: Brian Batt, Automatische Aktualisierungen deaktiviert
       LayerSlider WP: version: 6.9.2, author: Kreatura Media (latest version: 7.0.7), Automatische Aktualisierungen deaktiviert
       LearnDash LMS: version: 3.6.0.2, author: LearnDash (latest version: 3.6.0.3), Automatische Aktualisierungen deaktiviert
       LearnDash LMS - Course Grid: version: 2.0.3, author: LearnDash (latest version: 2.0.4), Automatische Aktualisierungen deaktiviert
       LearnDash LMS - GravityForms Integration: version: 2.1.2, author: LearnDash, Automatische Aktualisierungen deaktiviert
       LearnDash LMS - Notifications: version: 1.5.3, author: LearnDash, Automatische Aktualisierungen deaktiviert
       LearnDash LMS - ProPanel: version: 2.1.4.1, author: LearnDash, Automatische Aktualisierungen deaktiviert
       Loco Translate: version: 2.5.6, author: Tim Whitlock (latest version: 2.5.7), Automatische Aktualisierungen deaktiviert
       Magic Tooltips For Gravity Forms: version: 2.0.41, author: Magic Tooltips (latest version: 2.0.42), Automatische Aktualisierungen deaktiviert
       MainWP Child: version: 4.1.9, author: MainWP, Automatische Aktualisierungen deaktiviert
       Nav Menu Roles: version: 2.0.1, author: Kathy Darling, Automatische Aktualisierungen deaktiviert
       Ninja Popups: version: 4.7.0, author: ArsCode, Automatische Aktualisierungen deaktiviert
       Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Automatische Aktualisierungen deaktiviert
       Shariff Wrapper: version: 4.6.7, author: Jan-Peter Lambeck & 3UU, Automatische Aktualisierungen deaktiviert
       Sign-Up Form for CleverReach Newsletter: version: 2.3.3, author: CleverReach GmbH & Co. KG, Automatische Aktualisierungen deaktiviert
       Stream: version: 3.8.2, author: XWP, Automatische Aktualisierungen deaktiviert
       Tin Canny Reporting for LearnDash: version: 4.0.6, author: Uncanny Owl, Automatische Aktualisierungen deaktiviert
       Topic Progression Using Storyline/Captivate for LearnDash: version: 1.2.2, author: Discover eLearning Ltd, Automatische Aktualisierungen deaktiviert
       Uncanny Automator: version: 3.5.1, author: Uncanny Automator, Uncanny Owl (latest version: 3.5.2), Automatische Aktualisierungen deaktiviert
       Uncanny Automator Pro: version: 3.5, author: Uncanny Owl, Automatische Aktualisierungen deaktiviert
       Uncanny Toolkit for LearnDash: version: 3.6.1, author: Uncanny Owl, Automatische Aktualisierungen deaktiviert
       Uncanny Toolkit Pro for LearnDash: version: 3.7.11, author: Uncanny Owl, Automatische Aktualisierungen deaktiviert
       User Role Editor: version: 4.61, author: Vladimir Garagulya, Automatische Aktualisierungen deaktiviert
       Wordfence Security: version: 7.5.7, author: Wordfence, Automatische Aktualisierungen deaktiviert
       WordPress Editorial Calendar: version: 3.7.11, author: Colin Vernon, Justin Evans, Joachim Kudish, Mary Vogt, and Zack Grossbart, Automatische Aktualisierungen deaktiviert
       WP Live Scraper Pro: version: 1.1, author: Allyson Rico, Robert Macchi, Automatische Aktualisierungen deaktiviert
       WP Rocket: version: 3.10.6, author: WP Media, Automatische Aktualisierungen deaktiviert
       Yoast Duplicate Post: version: 4.3, author: Enrico Battocchi & Team Yoast, Automatische Aktualisierungen deaktiviert
       Yoast SEO: version: 17.9, author: Team Yoast, Automatische Aktualisierungen deaktiviert
       Yoast SEO Premium: version: 16.2, author: Team Yoast (latest version: 17.9), Automatische Aktualisierungen deaktiviert
   
       ### wp-plugins-inactive (8) ###
   
       Gravity Forms Partial Entries Add-On: version: 1.4, author: rocketgenius, Automatische Aktualisierungen deaktiviert
       Gravity Press Basic: version: 2.5, author: Ristretto Apps, Automatische Aktualisierungen deaktiviert
       MemberPress Basic: version: 1.7.4, author: Caseproof, LLC, Automatische Aktualisierungen deaktiviert
       Query Monitor: version: 3.8.1, author: John Blackbourn (latest version: 3.8.2), Automatische Aktualisierungen deaktiviert
       Ultimate Nofollow: version: 1.4.8, author: 5fifty, Automatische Aktualisierungen deaktiviert
       User Switching: version: 1.5.8, author: John Blackbourn & contributors, Automatische Aktualisierungen deaktiviert
       WordPress Users & WooCommerce Customers Import Export(BASIC): version: 2.2.4, author: WebToffee (latest version: 2.2.5), Automatische Aktualisierungen deaktiviert
       WP DSGVO Tools (GDPR): version: 3.1.28, author: legalweb, Automatische Aktualisierungen deaktiviert
   
       ### wp-media ###
   
       image_editor: WP_Image_Editor_Imagick
       imagick_module_version: 1690
       imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-10-13 https://imagemagick.org
       imagick_version: 3.6.0
       file_uploads: File uploads is turned off
       post_max_size: 2048M
       upload_max_filesize: 2048M
       max_effective_size: 2 GB
       max_file_uploads: 20
       imagick_limits: 
       	imagick::RESOURCETYPE_AREA: 39 GB
       	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
       	imagick::RESOURCETYPE_FILE: 6144
       	imagick::RESOURCETYPE_MAP: 39 GB
       	imagick::RESOURCETYPE_MEMORY: 19 GB
       	imagick::RESOURCETYPE_THREAD: 1
       imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
       gd_version: bundled (2.1.0 compatible)
       gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
       ghostscript_version: 9.25
   
       ### wp-server ###
   
       server_architecture: Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64
       httpd_software: Apache
       php_version: 7.4.27 64bit
       php_sapi: fpm-fcgi
       max_input_variables: 5000
       time_limit: 600
       memory_limit: 1024M
       max_input_time: 600
       upload_max_filesize: 2048M
       php_post_max_size: 2048M
       curl_version: 7.29.0 NSS/3.53.1
       suhosin: false
       imagick_availability: true
       pretty_permalinks: true
       htaccess_extra_rules: true
   
       ### wp-database ###
   
       extension: mysqli
       server_version: 5.7.36-log-cll-lve
       client_version: mysqlnd 7.4.27
   
       ### wp-constants ###
   
       WP_HOME: undefined
       WP_SITEURL: undefined
       WP_CONTENT_DIR: /var/www/vhosts/my-domain/httpdocs/wp-content
       WP_PLUGIN_DIR: /var/www/vhosts/my-domain/httpdocs/wp-content/plugins
       WP_MEMORY_LIMIT: 40M
       WP_MAX_MEMORY_LIMIT: 1024M
       WP_DEBUG: true
       WP_DEBUG_DISPLAY: false
       WP_DEBUG_LOG: true
       SCRIPT_DEBUG: false
       WP_CACHE: true
       CONCATENATE_SCRIPTS: false
       COMPRESS_SCRIPTS: undefined
       COMPRESS_CSS: undefined
       WP_LOCAL_DEV: undefined
       DB_CHARSET: utf8mb4
       DB_COLLATE: undefined
   
       ### wp-filesystem ###
   
       wordpress: writable
       wp-content: writable
       uploads: writable
       plugins: writable
       themes: writable
       mu-plugins: writable
       ```
   
 *  Thread Starter [justmeandmyself](https://wordpress.org/support/users/justmeandmyself/)
 * (@justmeandmyself)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15263001)
 * For the new site which is the relaunch, I could’t select users by their emails
   either:
 *     ```
       ### wp-core ###
   
       version: 5.8.3
       site_language: de_DE
       user_language: de_DE
       timezone: +01:00
       permalink: /%postname%/
       https_status: true
       multisite: false
       user_registration: 0
       blog_public: 0
       default_comment_status: undefined
       environment_type: production
       user_count: 13
       dotorg_communication: true
   
       ### wp-paths-sizes ###
   
       wordpress_path: /var/www/vhosts/my-domain/dev.my-domain
       wordpress_size: 3,02 GB (3245954926 bytes)
       uploads_path: /var/www/vhosts/my-domain/dev.my-domain/wp-content/uploads
       uploads_size: 1,70 GB (1825804675 bytes)
       themes_path: /var/www/vhosts/my-domain/dev.my-domain/wp-content/themes
       themes_size: 21,01 MB (22031523 bytes)
       plugins_path: /var/www/vhosts/my-domain/dev.my-domain/wp-content/plugins
       plugins_size: 370,44 MB (388435541 bytes)
       database_size: 79,72 MB (83591168 bytes)
       total_size: 5,18 GB (5565817833 bytes)
   
       ### wp-dropins (2) ###
   
       advanced-cache.php: true
       maintenance.php: true
   
       ### wp-active-theme ###
   
       name: Bibliomed Webdesign (AP) (astra-child)
       version: 1.0.0
       author: Peter Carqueville, Max Korn
       author_website: https://www.bibliomed.de
       parent_theme: Astra (astra)
       theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, editor-color-palette, widgets, menus
       theme_path: /var/www/vhosts/my-domain/dev.my-domain/wp-content/themes/astra-child
       auto_update: Aktiviert
   
       ### wp-parent-theme ###
   
       name: Astra (astra)
       version: 3.7.6
       author: Brainstorm Force
       author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
       theme_path: /var/www/vhosts/my-domain/dev.my-domain/wp-content/themes/astra
       auto_update: Aktiviert
   
       ### wp-plugins-active (60) ###
   
       Advanced Custom Fields: version: 5.11.4, author: Delicious Brains, Automatische Aktualisierungen aktiviert
       Advanced Custom Fields PRO: version: 5.11.4, author: Delicious Brains, Automatische Aktualisierungen aktiviert
       Advanced Editor Tools (previously TinyMCE Advanced): version: 5.6.0, author: Automattic, Automatische Aktualisierungen aktiviert
       All-in-One WP Migration: version: 7.52, author: ServMask, Automatische Aktualisierungen aktiviert
       All-in-One WP Migration Unlimited Extension: version: 2.42, author: ServMask, Automatische Aktualisierungen aktiviert
       Astra Pro: version: 3.6.5, author: Brainstorm Force, Automatische Aktualisierungen aktiviert
       Borlabs Cookie - Cookie Opt-in: version: 2.2.42, author: Benjamin A. Bornschein, Borlabs (latest version: 2.2.43), Automatische Aktualisierungen aktiviert
       Classic Editor: version: 1.6.2, author: WordPress Contributors, Automatische Aktualisierungen aktiviert
       Customizer Search: version: 1.1.6, author: Brainstorm Force, Automatische Aktualisierungen aktiviert
       Custom Post Type UI: version: 1.10.1, author: WebDevStudios, Automatische Aktualisierungen aktiviert
       Duplicate Page: version: 4.4.7, author: mndpsingh287, Automatische Aktualisierungen aktiviert
       Dynamic.ooo - Dynamic Content for Elementor: version: 2.2.11, author: Dynamic.ooo, Automatische Aktualisierungen aktiviert
       DynamicConditions: version: 1.5.1, author: RTO GmbH, Automatische Aktualisierungen aktiviert
       Elementor: version: 3.5.3, author: Elementor.com, Automatische Aktualisierungen aktiviert
       Elementor Pro: version: 3.5.2, author: Elementor.com, Automatische Aktualisierungen aktiviert
       Element Pack Pro: version: 5.14.1, author: BdThemes (latest version: 5.15.1), Automatische Aktualisierungen aktiviert
       FooBox Image Lightbox (Premium): version: 2.7.16, author: FooPlugins, Automatische Aktualisierungen aktiviert
       GP Auto Login: version: 2.2.1, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Better User Activation: version: 1.2.5, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Easy Passthrough: version: 1.9.9, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Populate Anything: version: 1.1.14, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Post Content Merge Tags: version: 1.3.3, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Preview Submission: version: 1.3.8, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Read Only: version: 1.9.5, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GP Terms of Service: version: 1.4, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       Gravity Forms: version: 2.5.16, author: Gravity Forms, Automatische Aktualisierungen deaktiviert
       Gravity Forms CleverReach Add-On: version: 1.7, author: Gravity Forms, Automatische Aktualisierungen aktiviert
       Gravity Forms User Registration Add-On: version: 4.9, author: Gravity Forms, Automatische Aktualisierungen aktiviert
       Gravity Perks: version: 2.2.7, author: Gravity Wiz, Automatische Aktualisierungen aktiviert
       GravityView: version: 2.13.4, author: GravityView (latest version: 2.14.0.1), Automatische Aktualisierungen aktiviert
       GravityView - Gravity Forms Import Entries: version: 2.2.5, author: GravityView, Automatische Aktualisierungen aktiviert
       GravityView Inline Edit: version: 1.4.4, author: GravityView, Automatische Aktualisierungen aktiviert
       Groundhogg: version: 2.5.7.9, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Advanced Email Preferences: version: 1.0.8, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Advanced Features: version: 2.2.8, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Conditional Funnel Logic: version: 1.0.6, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Custom Field Management: version: 1.3, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Elementor Integration: version: 2.0.6, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Gravity Forms Integration: version: 2.0.6.1, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - Helper: version: 1.0.5, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Groundhogg - LearnDash Integration: version: 2.3, author: Groundhogg Inc., Automatische Aktualisierungen aktiviert
       Imagify: version: 1.10, author: WP Media, Automatische Aktualisierungen aktiviert
       Import and export users and customers: version: 1.19.1.4, author: codection, Automatische Aktualisierungen deaktiviert
       JetElements For Elementor: version: 2.5.6, author: Crocoblock (latest version: 2.6.1), Automatische Aktualisierungen aktiviert
       JetEngine: version: 2.7.8, author: Crocoblock (latest version: 2.10.3), Automatische Aktualisierungen aktiviert
       LearnDash LMS: version: 3.6.0.2, author: LearnDash (latest version: 3.6.0.3), Automatische Aktualisierungen aktiviert
       Loco Translate: version: 2.5.7, author: Tim Whitlock, Automatische Aktualisierungen aktiviert
       Maintenance: version: 4.05, author: WebFactory Ltd, Automatische Aktualisierungen aktiviert
       Manage Notification E-mails: version: 1.8.2, author: Virgial Berveling, Automatische Aktualisierungen aktiviert
       Site Kit by Google: version: 1.49.0, author: Google, Automatische Aktualisierungen aktiviert
       SVG Support: version: 2.3.21, author: Benbodhi, Automatische Aktualisierungen aktiviert
       Tin Canny Reporting for LearnDash: version: 4.0.5, author: Uncanny Owl (latest version: 4.0.6), Automatische Aktualisierungen aktiviert
       Ultimate Addons for Elementor: version: 1.36.1, author: Brainstorm Force, Automatische Aktualisierungen aktiviert
       Uncanny Automator: version: 3.5.2, author: Uncanny Automator, Uncanny Owl, Automatische Aktualisierungen aktiviert
       Uncanny Automator Pro: version: 3.3, author: Uncanny Owl (latest version: 3.5), Automatische Aktualisierungen aktiviert
       Uncanny Toolkit for LearnDash: version: 3.6.1, author: Uncanny Owl, Automatische Aktualisierungen aktiviert
       Uncanny Toolkit Pro for LearnDash: version: 3.7.10, author: Uncanny Owl (latest version: 3.7.11), Automatische Aktualisierungen aktiviert
       User Role Editor: version: 4.61, author: Vladimir Garagulya, Automatische Aktualisierungen aktiviert
       Wordfence Security: version: 7.5.7, author: Wordfence, Automatische Aktualisierungen aktiviert
       Yoast SEO Premium: version: 11.5, author: Team Yoast, Automatische Aktualisierungen aktiviert
   
       ### wp-plugins-inactive (4) ###
   
       Design Upgrade for LearnDash: version: 2.10.2, author: Escape Creative, Automatische Aktualisierungen aktiviert
       Design Upgrade Pro for LearnDash: version: 2.17.2, author: Escape Creative, Automatische Aktualisierungen aktiviert
       LearnDash LMS - Elementor: version: 1.0.3, author: LearnDash, Automatische Aktualisierungen aktiviert
       WP Rocket: version: 3.9.0.5, author: WP Media, Automatische Aktualisierungen aktiviert
   
       ### wp-media ###
   
       image_editor: WP_Image_Editor_Imagick
       imagick_module_version: 1690
       imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-10-13 https://imagemagick.org
       imagick_version: 3.6.0
       file_uploads: File uploads is turned off
       post_max_size: 2048M
       upload_max_filesize: 2048M
       max_effective_size: 2 GB
       max_file_uploads: 20
       imagick_limits: 
       	imagick::RESOURCETYPE_AREA: 39 GB
       	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
       	imagick::RESOURCETYPE_FILE: 6144
       	imagick::RESOURCETYPE_MAP: 39 GB
       	imagick::RESOURCETYPE_MEMORY: 19 GB
       	imagick::RESOURCETYPE_THREAD: 1
       imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
       gd_version: bundled (2.1.0 compatible)
       gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
       ghostscript_version: 9.25
   
       ### wp-server ###
   
       server_architecture: Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64
       httpd_software: Apache
       php_version: 7.4.27 64bit
       php_sapi: fpm-fcgi
       max_input_variables: 5000
       time_limit: 600
       memory_limit: 1024M
       max_input_time: 600
       upload_max_filesize: 2048M
       php_post_max_size: 2048M
       curl_version: 7.29.0 NSS/3.53.1
       suhosin: false
       imagick_availability: true
       pretty_permalinks: true
       htaccess_extra_rules: true
   
       ### wp-database ###
   
       extension: mysqli
       server_version: 5.7.36-log-cll-lve
       client_version: mysqlnd 7.4.27
   
       ### wp-constants ###
   
       WP_HOME: undefined
       WP_SITEURL: undefined
       WP_CONTENT_DIR: /var/www/vhosts/my-domain/dev.my-domain/wp-content
       WP_PLUGIN_DIR: /var/www/vhosts/my-domain/dev.my-domain/wp-content/plugins
       WP_MEMORY_LIMIT: 40M
       WP_MAX_MEMORY_LIMIT: 1024M
       WP_DEBUG: false
       WP_DEBUG_DISPLAY: true
       WP_DEBUG_LOG: false
       SCRIPT_DEBUG: false
       WP_CACHE: false
       CONCATENATE_SCRIPTS: undefined
       COMPRESS_SCRIPTS: undefined
       COMPRESS_CSS: undefined
       WP_LOCAL_DEV: undefined
       DB_CHARSET: utf8
       DB_COLLATE: undefined
   
       ### wp-filesystem ###
   
       wordpress: writable
       wp-content: writable
       uploads: writable
       plugins: writable
       themes: writable
   
       ### google-site-kit ###
   
       version: 1.49.0
       php_version: 7.4.27
       wp_version: 5.8.3
       reference_url: https://dev.my-domain
       amp_mode: no
       site_status: not-connected
       user_status: not authenticated
       verification_status: not-verified
       connected_user_count: none
       active_modules: site-verification, search-console, pagespeed-insights
       required_scopes: 
       	openid: ⭕
       	https://www.googleapis.com/auth/userinfo.profile: ⭕
       	https://www.googleapis.com/auth/userinfo.email: ⭕
       	https://www.googleapis.com/auth/siteverification: ⭕
       	https://www.googleapis.com/auth/webmasters: ⭕
       capabilities: 
       	googlesitekit_authenticate: ✅
       	googlesitekit_setup: ✅
       	googlesitekit_view_posts_insights: ⭕
       	googlesitekit_view_dashboard: ⭕
       	googlesitekit_view_module_details: ⭕
       	googlesitekit_manage_options: ⭕
       enabled_features: 
       	dashboardSharing: ⭕
       	ideaHubModule: ⭕
       	serviceSetupV2: ⭕
       	swgModule: ⭕
       	userInput: ⭕
       	unifiedDashboard: ⭕
       search_console_property: none
       ```
   
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15287027)
 * Hi [@justmeandmyself](https://wordpress.org/support/users/justmeandmyself/),
 * We have fixed this issue in the latest version. Please update the plugin to the
   latest version(2.2.6) and try again.
 *  Thread Starter [justmeandmyself](https://wordpress.org/support/users/justmeandmyself/)
 * (@justmeandmyself)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15289030)
 * Wow, thank you. I will try it out now!
 *  Thread Starter [justmeandmyself](https://wordpress.org/support/users/justmeandmyself/)
 * (@justmeandmyself)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15289050)
 * It worked!
    Really nice, thank you for the reply and quick fix!
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15296092)
 * Hi [@justmeandmyself](https://wordpress.org/support/users/justmeandmyself/),
 * Happy to have helped. If you are satisfied with our plugin and support please
   [leave us a review here](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/#new-post).
   It would help us spread the word.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Can’t export user by e-mail’ is closed to new replies.

 * ![](https://ps.w.org/users-customers-import-export-for-wp-woocommerce/assets/
   icon-256x256.gif?rev=3065206)
 * [Export and Import Users and Customers](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/cant-export-user-by-e-mail/#post-15296092)
 * Status: resolved