Title: Can’t export my users (error message instead)
Last modified: May 31, 2019

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# Can’t export my users (error message instead)

 *  [gbenoit](https://wordpress.org/support/users/gbenoit/)
 * (@gbenoit)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/cant-export-my-users-error-message-instead/)
 * Hi,
 * When I try to export my user (only selected ones or all), I receive this error
   message :
 * Parse error: syntax error, unexpected ‘[‘ in /usr/home/mw2p8plbny/www/htdocs/
   wordpress/wp-content/plugins/wp-members/admin/user-export.php on line 125
 * I have no clue of what it means. Can someone help me ?
 * KR
 * Benoit
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-export-my-users-error-message-instead%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/cant-export-my-users-error-message-instead/#post-11591356)
 * > I have no clue of what it means. Can someone help me ?
 * The error message is pointing to the “WP-Members Membership” plugin you have 
   installed and activated on your website.
 * If you’re not exporting user data from this plugin, you can disable it, do your
   export, and enable it afterwards.
 * Better yet, ask for help in the plugin’s dedicated support forum here:
 * [https://wordpress.org/support/plugin/wp-members/](https://wordpress.org/support/plugin/wp-members/)
 *  Thread Starter [gbenoit](https://wordpress.org/support/users/gbenoit/)
 * (@gbenoit)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/cant-export-my-users-error-message-instead/#post-11601759)
 * Hi George,
 * Thanks. Noted for the dedicated support, I will move this topic to there. Just
   regarding your answer, thx. I tried to disable “WP Members” plugin, but then,
   the “Export” button inside “Users” disappeared.
    So I will keep searching for
   help in the dedicated forum.
 * Thanks
 * Benoit
 *  [George Appiah](https://wordpress.org/support/users/gappiah/)
 * (@gappiah)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/cant-export-my-users-error-message-instead/#post-11601977)
 * > I tried to disable “WP Members” plugin, but then, the “Export” button inside“
   > Users” disappeared.
 * That means this user export option is provided by this plugin, as the standard
   WordPress Export doesn’t include users.
 * Good luck in your search for a solution!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t export my users (error message instead)’ is closed to new replies.

## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [user](https://wordpress.org/support/topic-tag/user/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [George Appiah](https://wordpress.org/support/users/gappiah/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/cant-export-my-users-error-message-instead/#post-11601977)
 * Status: not a support question

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