Can't export logs data

  • Resolved antonsirik

    (@antonsirik)


    8 years, 6 months ago

    Hi There,

    I am using Simple Download monitor plugin and when I go to logs and try to export data the cvs file contains the following:

    <b>Warning</b>: mysql_query(): Access denied for user ‘inexus’@’localhost’ (using password: NO) in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>10</b>

    <b>Warning</b>: mysql_query(): A link to the server could not be established in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>10</b>

    <b>Warning</b>: mysql_num_rows() expects parameter 1 to be resource boolean given in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>13</b>

    <b>Warning</b>: mysql_query(): Access denied for user ‘inexus’@’localhost’ (using password: NO) in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>21</b>

    <b>Warning</b>: mysql_query(): A link to the server could not be established in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>21</b>

    <b>Warning</b>: mysql_fetch_row() expects parameter 1 to be resource boolean given in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>22</b>

    How can this be fixed?
    Thank you.

    plugin/simple-download-monitor

    https://wordpress.org/plugins/simple-download-monitor/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    8 years, 6 months ago

    Hi, how are you exporting your data? Is the user you are login in to export your data have the right credentials?

    One of the warnings is saying that user inexus does not have permission.

    Thread Starter antonsirik

    (@antonsirik)

    8 years, 6 months ago

    I am using the back end where I go to the plugin and then to logs and select the “Export all data as Excel”. I do so under admin account.

    Is there anything that is blocking from from the server?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    8 years, 6 months ago

    There seems to be an issue between your website and the server. At least that is what the warnings are saying above. And as I mentioned above you are having problems with the user inexus? Who is this user?

Viewing 3 replies - 1 through 3 (of 3 total)
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