Support » Plugin: WooCommerce Square » Can’t enter credit card info online site with Square

  • Resolved jbwpdw19

    (@jbwpdw19)


    Hi!

    I’m having an on and off issue with Square gateway online payment. Since last week, everything was working fine, but now every day (on/off problem) people can’t enter their credit card infos.

    My client is not very happy 🙁

    http://secourismesaglac.com

    Can you help me?

    Thank you,
    Josee

    The page I need help with: [log in to see the link]

Viewing 4 replies - 31 through 34 (of 34 total)
  • If you enter a valid AMEX card number, the field will accept four digits:

    So far as the wide layout, that appears to me to be theme related. I am unable to reproduce this on a test site here: https://wctesting.tk/

    Guys, for what it’s worth I’m having this same problem BUT I think I know why and how to fix it. My site is still in progress and not yet using HTTPS, and I’m getting a page error on Chrome inspector tool. In other words, if you’re not yet running on HTTPS (with SSL certificate) you might not be able to enter credit card numbers while using this plugin in regular mode AND in sandbox mode. So setup your https/ssl/certificate first, and then try entering credit card info again after. Hope this helps someone.

    richardu

    (@richardu)

    SSL is not the problem for me.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @richardu,

    SSL is not the problem for me.

    Per forum guidelines (and since this thread is several months old / marked “Resolved” and probably won’t get much attention), please open a new forum post and provide as much info as possible about the issue you are having with Square credit card processing.

    Please provide the URL for your site so we can take a look as well.

    Finally, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

Viewing 4 replies - 31 through 34 (of 34 total)
  • The topic ‘Can’t enter credit card info online site with Square’ is closed to new replies.