Support » Plugin: Redis Object Cache » Can’t enable Object Cache: Drop-in not installed

  • Resolved gosumocv

    (@gosumocv)


    Hello Till,

    I cannot enable the Object cache plugin. I get status: Drop-in not installed
    When I press “enable Object cache” the WordPress immediately logs out and I cannot login again, it won’t recognise my login.

    These are The diagnostics:

    Status: Drop-in not installed
    Client: 
    Drop-in: Not installed
    Disabled: No
    PhpRedis: 5.3.2
    Predis: Not loaded
    Credis: Not loaded
    PHP Version: 7.4.16
    Plugin Version: 2.0.18
    Redis Version: Unknown
    Multisite: No
    Filesystem: Working
    WP_REDIS_SCHEME: "unix"
    WP_REDIS_PATH: "/tmp/redis.sock"
    Drop-ins: [
        "advanced-cache.php v by "
    ]

    I have WP-Rocket running, but I also tried to enable it with WP rocket deactivated without any result.

    Do you know what I am doing wrong or how I can fix this?

    The page I need help with: [log in to see the link]

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