Can’t Enable HTTPS

  • Resolved Jeffrey Ortiz

    (@paradroid)


    2 years, 7 months ago

    Hello, I have tried to enable HTTPS through the plugin but every time I try to it says: “Please, install an SSL certificate first!”. I have enabled HTTPS in the Site Tools portion of the website and that seems to work. But the website suggests enabling through the plugin, please help! Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    2 years, 7 months ago

    Hello @paradroid,

    Could you please provide us with your website URL, so we can investigate the case in details.

    Best Regards,
    Elena

    Thread Starter Jeffrey Ortiz

    (@paradroid)

    2 years, 7 months ago

    Hey @elenachavdarova,

    Here is the URL: jaowelder.com, thanks for the response, I appreciate the help!

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    2 years, 7 months ago

    Thank you for your update!

    It appears the domain was recently pointed to our servers and there was still a DNS propagation on it. Currently the SSL is properly fetched by the plugin and HTTPS can be enabled without issues.

    You can verify the results on your end.

    Thread Starter Jeffrey Ortiz

    (@paradroid)

    2 years, 6 months ago

    Sorry for the late response, yes it works perfectly now, thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
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