• Resolved Nazar Hotsa



    I deleted a WP user and wanted to also remove him from subscribers.
    Subscriber was trashed, but when I click Empty Trash the page reloads but the subscriber is still there.


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  • Same Problem here. Any soulutions?

    Plugin Support Bruna


    Hey @bugnumber9 and @mpfischer,

    If you cannot delete a subscriber, it means they’re probably added to the WordPress Users list or the WooCommerce Customers list. 

    WordPress Users should be deleted as a User by going to the WordPress dashboard > Users page. 

    Customers added to the WooCommerce Customers list can not be removed from this list or from the MailPoet plugin, unless you delete their order from the WooCommerce plugin.

    They can all be marked as “Unsubscribed” though, so they won’t count towards the subscriber’s limit.

    Thank you!

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