• Resolved deborahwp78

    (@deborahwp78)


    I have a fresh install of Twenty Twenty Three + woocommerce.

    When I first set up a banner to pop up on first page once, I wrote a text just to see it.

    Now, I can’t find any Store Notice, people talk about it here, neither does the editing icon or “shift+click” enables editing of the banner.

    I have inspected every nuke and cranny of woocommerce, apperance/customize, disabled all plugins, nothing shows me the light.

    Here is a print of my customize home page:

    https://drive.google.com/file/d/1L2jXU8Ap9hSP7s8u5QWGxBHQyB549mHQ/view?usp=sharing

    On status:

    WordPress Environment
    
    WordPress address (URL): https://theapothecary.app
    Site address (URL): https://theapothecary.app
    WC Version: 7.2.2
    REST API Version: ✔</img> 7.2.2
    WC Blocks Version: ✔</img> 8.9.2
    Action Scheduler Version: ✔</img> 3.4.0
    Log Directory Writable: ✔</img>
    WP Version: 6.1.1
    WP Multisite: ✔</img>
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔</img>
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache/2.4.54 (Debian)
    PHP Version: 7.4.32
    PHP Post Max Size: 24 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.15-MariaDB
    Max Upload Size: 1 MB
    Default Timezone is UTC: ✔</img>
    fsockopen/cURL: ✔</img>
    SoapClient: ❌</img> Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔</img>
    GZip: ✔</img>
    Multibyte String: ✔</img>
    Remote Post: ✔</img>
    Remote Get: ✔</img>
    
    Database
    
    WC Database Version: 7.2.2
    WC Database Prefix: wp_
    Total Database Size: 13.96MB
    Database Data Size: 11.58MB
    Database Index Size: 2.38MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine Aria
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine Aria
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    wp_actionscheduler_logs: Data: 0.24MB + Index: 0.37MB + Engine Aria
    wp_aioseo_cache: Data: 0.09MB + Index: 0.03MB + Engine Aria
    wp_aioseo_notifications: Data: 0.02MB + Index: 0.05MB + Engine Aria
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    wp_gla_shipping_rates: Data: 0.01MB + Index: 0.01MB + Engine Aria
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine Aria
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    wp_sitemeta: Data: 2.96MB + Index: 0.03MB + Engine Aria
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    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine Aria
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine Aria
    wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine Aria
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    wp_vi_wad_ali_orders_info: Data: 0.01MB + Index: 0.01MB + Engine Aria
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    wp_vi_wbe_history: Data: 0.01MB + Index: 0.01MB + Engine Aria
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    wp_wacv_email_history: Data: 0.01MB + Index: 0.01MB + Engine Aria
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    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine Aria
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    Post Type Counts
    
    attachment: 39
    customize_changeset: 25
    page: 8
    post: 2
    product: 19
    product_variation: 7
    revision: 124
    vi_wad_draft_product: 4
    viwec_template: 14
    wacv_email_template: 3
    wp_global_styles: 2
    wp_navigation: 3
    wp_template: 2
    wp_template_part: 2
    wpautoterms_page: 2
    
    Security
    
    Secure connection (HTTPS): ✔</img>
    Hide errors from visitors: ✔</img>
    
    Active Plugins (4)
    
    Mercado Pago payments for WooCommerce: by Mercado Pago – 6.5.0
    WooCommerce PayPal Payments: by WooCommerce – 2.0.1
    WooCommerce: by Automattic – 7.2.2
    AMP: by AMP Project Contributors – 2.3.0
    
    Inactive Plugins (22)
    
    Accelerated Mobile Pages: by Ahmed Kaludi
    Mohammed Kaludi – 1.0.77.55
    
    AffiliateX: by Kraft Plugins – 1.2.1
    ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce: by VillaTheme(villatheme.com) – 1.0.23
    All in One SEO: by All in One SEO Team – 4.2.8
    Bulky - Bulk Edit Products for WooCommerce: by VillaTheme – 1.0.17
    Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
    Facebook for WooCommerce: by Facebook – 3.0.6
    Faview - Virtual Reviews for WooCommerce: by VillaTheme – 1.2.12
    Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 3.2.6
    Google Listings and Ads: by WooCommerce – 2.3.5
    GTranslate: by Translate AI Multilingual Solutions – 2.9.14
    Importify: by Importify – 1.0.1
    Pinterest for WooCommerce: by WooCommerce – 1.2.7
    Product Variations Swatches for WooCommerce: by VillaTheme – 1.0.9
    Smart Coupons For WooCommerce Coupons: by WebToffee – 1.4.3
    Smush: by WPMU DEV – 3.12.4
    Syncee - Global Dropshipping: by Syncee – 1.0.12
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.24
    
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.18
    WooCommerce Payments: by Automattic – 5.2.0
    WP AutoTerms: by WP AutoTerms – 2.5.0
    WP Mautic: by Mautic community – 2.4.2
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: BRL (R$)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔</img>
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌</img> Page not set
    
    Theme
    
    Name: Twenty Twenty-Three
    Version: 1.0
    Author URL: https://wordpress.org
    Child Theme: ❌</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔</img>
    
    Templates
    
    Overrides: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔</img> Next scheduled: 2022-12-29 02:33:57 +03:00
    Options: ✔</img>
    Notes: 61
    Onboarding: completed
    
    WooCommerce PayPal Payments
    
    Onboarded: ✔</img>
    Shop country code: BR
    WooCommerce currency supported: ✔</img>
    Advanced Card Processing available in country: –
    Pay Later messaging available in country: –
    Webhook status: –
    Vault enabled: ✔</img>
    Logging enabled: ✔</img>
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ✔</img>
    
    Action Scheduler
    
    Complete: 1,222
    Oldest: 2022-11-28 02:24:47 +0000
    Newest: 2022-12-29 01:52:22 +0000
    
    Pending: 5
    Oldest: 2022-12-29 02:16:27 +0000
    Newest: 2022-12-29 21:52:22 +0000
    
    Status report information
    
    Generated at: 2022-12-29 05:16:41 +03:00
    `

    Thanks in advance to any one helping!

    • This topic was modified 1 year, 4 months ago by deborahwp78.
    • This topic was modified 1 year, 4 months ago by deborahwp78.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter deborahwp78

    (@deborahwp78)

    Changed theme to another block theme and the same problem persists, there is no way I can find the editor… it seems woocommerce is incompatible with block themes?

    I even deleted and re-installed woocommerce, it broght the banner back!

    • This reply was modified 1 year, 4 months ago by deborahwp78.

    Hi @deborahwp78

    Thanks for reaching out!

    I understand that you are unable to edit the Store Notice on your site since it is not listed under Appearance > Customize.

    Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Let us know how it goes!

    Thread Starter deborahwp78

    (@deborahwp78)

    @xue28 hey Xue thanks for the reply, I have switched to Storefront, and now I can see all features to WooCommerce editing, looking good.

    I’ll definitely use WP Staging later when my shop is active, for now, I’m still on scratch. Will keep that in my plugin list!

    Thanks again for the always awesome support!

    HAPPY NEW YEAR!

    Saif

    (@babylon1999)

    You’re very welcome, @deborahwp78!

    I will mark the thread as solved. If you have a few minutes, we’d love it if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can’t edit woocommerce store notice banner.’ is closed to new replies.