Can’t edit WooCommerce Product Pages with Elementor

  • Resolved rockpress1

    (@rockpress1)


    1 year ago

    We’re running Rankmath Version 1.0.251.1 an have the issue that we cannot edit WooCommerce Product Pages anymore since the last release (maybe also 1.0.251). We have confirmed with Elementor team that the issue seems to be caused by RankMath Plugin.

    Elementor is willing to support this issue through https://github.com/elementor/elementor

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    1 year ago

    Hello @rockpress1,
     
    Thank you for your query and we are so sorry about the trouble this must have caused.
     
    Can you please confirm if you’re seeing any error messages when editing your product pages? If so, please share some screenshots of the issue so we can take a closer look at them.
     
    Also, try checking if there are other plugins that are influencing this unwanted behaviour. You can troubleshoot your plugins by following this guide: https://rankmath.com/kb/check-plugin-conflicts/
     
    Only the site admin would know and your users won’t be affected by this troubleshooting.
     
    Let us know how that goes. Looking forward to helping you.

    Thread Starter rockpress1

    (@rockpress1)

    1 year ago

    Hello,

    Attached are various screenshots of the error messages. I also deactivated Rank Math SEO at the beginning (no error messages -> page is called up in Elementor and changes are saved and displayed). After activating Rank Math, you get stuck on the Elementor loading page and more error messages are displayed. The screenshots can be found here: https://home1.werocktools.com/index.php/s/9YZTEkKXMkDbCGz

    We also followed the guide and couldn’t find anything.

    Plugin Support Jaideep Asrani

    (@jaideeprm)

    1 year ago

    Hello @rockpress1,

    We can’t replicate the issue on our end and the errors are blurred in the screenshots you have shared. Please share clear screenshots. Also, navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it so we can check this further.

    Looking forward to helping you.

    Thread Starter rockpress1

    (@rockpress1)

    1 year ago

    ` rank-math

    version: 1.0.252.1
    database_version: 1
    plugin_plan: Free
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, woocommerce, acf, content-ai, instant-indexing, role-manager, redirections, local-seo, 404-monitor
    refresh_token: Token exists
    permissions: Search Console: Given
    rank_math_404_logs: 4 MB
    rank_math_redirections: 96 KB
    rank_math_redirections_cache: 32 KB
    rank_math_internal_links: 5 MB
    rank_math_internal_meta: 192 KB
    rank_math_analytics_gsc: 27 MB
    rank_math_analytics_objects: 576 KB
    rank_math_analytics_inspections: 576 KB wp-core

    version: 6.8.2
    site_language: en_US
    user_language: en_US
    timezone: Europe/Berlin
    permalink: /%category%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 145
    dotorg_communication: true wp-dropins (2)

    advanced-cache.php: true
    maintenance.php: true wp-active-theme

    name: Hello Elementor (hello-elementor)
    version: 3.4.4
    author: Elementor Team
    author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, block-templates, post-thumbnails, menus, automatic-feed-links, title-tag, html5, custom-logo, align-wide, responsive-embeds, editor-styles, editor-style, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
    theme_path: /var/www/vhosts/werocktools.com/httpdocs/wp-content/themes/hello-elementor
    auto_update: Disabled wp-mu-plugins (1)

    Elementor Safe Mode: version: 1.0.0, author: Elementor.com wp-plugins-active (44)

    Advanced Custom Fields: version: 6.5.0, author: WP Engine, Auto-updates disabled
    Advanced Custom Fields Multilingual: version: 2.1.5, author: OnTheGoSystems, Auto-updates disabled
    Advanced Database Cleaner PRO: version: 3.2.11, author: Younes JFR., Auto-updates disabled
    ARMember Lite - Membership Plugin: version: 4.0.67, author: Membership & User Profile - Repute Infosystems, Auto-updates disabled
    Classic Editor: version: 1.6.7, author: WordPress Contributors, Auto-updates disabled
    Complianz Privacy Suite (GDPR/CCPA) premium: version: 7.5.4.1, author: Really Simple Plugins, Auto-updates enabled
    Dinosaur Game: version: 1.0.7, author: Chris David Miles, Auto-updates disabled
    Download Manager: version: 3.3.23, author: W3 Eden, Inc., Auto-updates disabled
    Elementor: version: 3.31.3, author: Elementor.com, Auto-updates disabled
    Elementor Pro: version: 3.31.2, author: Elementor.com, Auto-updates disabled
    Enable Media Replace: version: 4.1.6, author: ShortPixel, Auto-updates disabled
    Essential Addons for Elementor: version: 6.3.1, author: WPDeveloper, Auto-updates disabled
    Filter Everything PRO: version: 1.9.1, author: Andrii Stepasiuk, Auto-updates disabled
    Fluent Forms: version: 6.1.2, author: Contact Form - WPManageNinja LLC, Auto-updates disabled
    Fluent Forms Pro Add On Pack: version: 6.1.3, author: Fluent Forms, Auto-updates disabled
    Mautic For Fluent Forms: version: 1.0.4, author: WPManageNinja LLC, Auto-updates disabled
    Multilingual Forms for Fluent Forms with WPML: version: 1.0.0, author: Dhrupo, Auto-updates disabled
    Rank Math SEO: version: 1.0.252.1, author: Rank Math SEO, Auto-updates disabled
    Relevanssi: version: 4.25.0, author: Mikko Saari, Auto-updates disabled
    Serial codes generator and validator PREMIUM: version: 2.4.8, author: Saso Nikolov, Auto-updates disabled
    Serial Codes Generator and Validator with WooCommerce Support: version: 2.8.2, author: Vollstart, Auto-updates disabled
    Super Page Cache Pro: version: 5.1.5, author: Themeisle, Auto-updates disabled
    SupportCandy: version: 3.3.7, author: SupportCandy, Auto-updates disabled
    SupportCandy - Automatic close tickets: version: 3.0.7, author: SupportCandy, Auto-updates disabled
    SupportCandy - Canned Reply: version: 3.0.7, author: SupportCandy, Auto-updates disabled
    SupportCandy - Email Piping: version: 3.2.4, author: SupportCandy, Auto-updates disabled
    SupportCandy - Private Credentials: version: 3.0.7, author: SupportCandy, Auto-updates disabled
    SupportCandy - Reports: version: 3.1.1, author: SupportCandy, Auto-updates disabled
    SupportCandy - Timer: version: 3.1.4, author: SupportCandy, Auto-updates disabled
    SupportCandy - Workflows: version: 3.0.8, author: SupportCandy, Auto-updates disabled
    Temporary Login: version: 1.3.0, author: Elementor.com, Auto-updates disabled
    Timeline Widget For Elementor: version: 1.6.12, author: Cool Plugins, Auto-updates disabled
    TinyPNG - JPEG, PNG & WebP image compression: version: 3.6.0, author: TinyPNG, Auto-updates disabled
    WooCommerce: version: 10.1.2, author: Automattic, Auto-updates disabled
    WooCommerce Multilingual & Multicurrency: version: 5.5.1, author: OnTheGoSystems, Auto-updates disabled
    Wordfence Security: version: 8.1.0, author: Wordfence, Auto-updates disabled
    WP Consent API: version: 1.0.8, author: RogierLankhorst, Auto-updates disabled
    WPDM - Elementor: version: 1.3.0, author: WordPress Download Manager, Auto-updates disabled
    WP Job Manager: version: 2.4.0, author: Automattic, Auto-updates disabled
    WP Mautic: version: 2.4.2, author: Mautic community, Auto-updates disabled
    WPML Media Translation: version: 2.7.7, author: OnTheGoSystems, Auto-updates disabled
    WPML Multilingual CMS: version: 4.7.6, author: OnTheGoSystems, Auto-updates disabled
    WPML SEO: version: 2.2.3, author: OnTheGoSystems, Auto-updates disabled
    WPML String Translation: version: 3.3.3, author: OnTheGoSystems, Auto-updates disabled wp-server

    server_architecture: Linux 6.1.0-27-amd64 x86_64
    httpd_software: Apache
    php_version: 8.3.25 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 120
    memory_limit: 2048M
    max_input_time: 120
    upload_max_filesize: 2048M
    php_post_max_size: 2048M
    curl_version: 7.88.1 OpenSSL/3.0.17
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    static_robotstxt_file: false
    current: 2025-09-05T09:33:23+00:00
    utc-time: Friday, 05-Sep-25 09:33:23 UTC
    server-time: 2025-09-05T11:33:22+02:00 wp-database

    extension: mysqli
    server_version: 10.11.11-MariaDB-0+deb12u1
    client_version: mysqlnd 8.3.25
    max_allowed_packet: 16777216
    max_connections: 151 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/vhosts/werocktools.com/httpdocs/wp-content
    WP_PLUGIN_DIR: /var/www/vhosts/werocktools.com/httpdocs/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 2048M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: false
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: does not exist
    mu-plugins: writable

    Thats the Copy from WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard. Thank you

    Plugin Support Jaideep Asrani

    (@jaideeprm)

    1 year ago

    Hello @rockpress1,

    We still can’t replicate the issue on our end. Please get in touch with our development team at support@rankmath.com so they can check this further and fix the issue.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can’t edit WooCommerce Product Pages with Elementor’ is closed to new replies.