Title: Can&#039;t edit subscribers
Last modified: August 31, 2016

---

# Can't edit subscribers

 *  Resolved [scarlet015](https://wordpress.org/support/users/scarlet015/)
 * (@scarlet015)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cant-edit-subscribers/)
 * Hello,
 * I’ve noticed that I can’t edit subscribers. For example: someone subscribed with
   a wrong e-mailadres. (double .com in the end).
    I want to fix this. Every time
   I do that and save the changes the page loads again and says that the changes
   have been saved, but nothing has changed. I have updated wordpress and the plugin
   to the newest version and I have also tried to disable all other plugins and 
   make the changes again. That didn’t solve it.
 * Maybe you know what is going on?
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [scarlet015](https://wordpress.org/support/users/scarlet015/)
 * (@scarlet015)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cant-edit-subscribers/#post-7097099)
 * Hey,
 * You don’t have to answer anymore! The trick was really simpel. One: Firefox responded
   all of a sudden, so I could delete subscribers (that didn’t work either) and 
   the subscribers I wanted to edit had subribed two times. One time with a wrong
   e-mailadres and the second time with the right emailadres. If I wanted to change
   the wrong to the right one, there would be two subscribers exactly the same. 
   That is impossible and that is the reason it didn’t save the changes.
 * Have a really nice day!
 * For my fellow users who also have this problem. try these options one by one:
   
   1. Try different browser 2. Deactivate your other plugins. If this does the trick.
   Activate them one by one to find out which one causes the problem. 3. Try another
   template 4. See what happens when you subscribe someone in the frontend of your
   site. (that’s when I got the message that they were already subscribed.)

Viewing 1 replies (of 1 total)

The topic ‘Can't edit subscribers’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg)
 * [MailPoet Newsletters (Previous)](https://wordpress.org/plugins/wysija-newsletters/)
 * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/)
 * [Active Topics](https://wordpress.org/support/plugin/wysija-newsletters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/)

## Tags

 * [editing](https://wordpress.org/support/topic-tag/editing/)
 * [subscribers](https://wordpress.org/support/topic-tag/subscribers/)

 * 1 reply
 * 1 participant
 * Last reply from: [scarlet015](https://wordpress.org/support/users/scarlet015/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/cant-edit-subscribers/#post-7097099)
 * Status: resolved