Support » Plugin: Theme Blvd Layout Builder » cant edit layout after updating theme

  • Resolved Josh

    (@josheprovoedu)



    Updated Alyeska theme to 3.1.16, then updated all theme plugins.

    since then the layout builder seems like a javascript isn’t loading or something because I can’t move the objects around, or expand them.

    I also noticed when I updated the plugins There was a banner displayed that claimed I did not have the latest version of my theme installed, but verified that 3.1.16 is the latest I can download on themeforest.

    • This topic was modified 10 months, 4 weeks ago by  Josh. Reason: adding additional information

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Josh

    (@josheprovoedu)

    This issue is still happening with the 2.2.1 update.

    Josh

    (@josheprovoedu)

    issue still present in 2.2.2

    I still cant add, remove, move, or expand elements in the layout builder.

    Plugin Author Jason

    (@themeblvd)

    Hi Josh,

    Apologies for the confusion, you can now update to Alyeska v3.1.17. There was about a 30-hour delay in the files being published on ThemeForest after the layout builder update went up to wordpress.org.

    http://themeblvd.com/changelog/?theme=alyeska

    I also just verified that ThemeForest does have the correct version and everything went up about 36 hours ago. So you should be downloading v3.1.17 if you go to your Downloads dashboard at ThemeForest.net.

    Please in the future go through proper support channel when asking for help. You’ll just log in to ThemeForest.net with the account which purchased the theme and that has valid support license, and then click “Contact Author” here:

    https://themeforest.net/item/alyeska-responsive-wordpress-theme/164366/support

    Josh

    (@josheprovoedu)

    aye this issue has been resolved now with the 3.1.17 theme update.

    Thank you for responding here. I’ll use the themeforest method you mentioned in the future.

Viewing 4 replies - 1 through 4 (of 4 total)
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