Support » Plugin: WooCommerce » Can’t edit featured products

  • Resolved woodbox

    (@woodbox)


    Hello
    I’ve been racking my brain trying to figure this out. I am unable to add or remove featured products on my homepage. I’ve tried all the troubleshooting methods I could find. Any help would be greatly appreciated. Here is the status report

    “`
    ### WordPress Environment ###

    WordPress address (URL): https://woodboxsoap.com
    Site address (URL): https://woodboxsoap.com
    WC Version: 3.9.2
    REST API Version: ✔ 1.0.7
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.12
    PHP Post Max Size: 33 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e

    SUHOSIN Installed: –
    MySQL Version: 5.6.32-78.0-log
    Max Upload Size: 33 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.9.2
    WC Database Prefix: wp_5a88tkdvnt_
    Total Database Size: 23.01MB
    Database Data Size: 20.43MB
    Database Index Size: 2.58MB
    wp_5a88tkdvnt_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_5a88tkdvnt_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_5a88tkdvnt_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_5a88tkdvnt_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_5a88tkdvnt_commentmeta: Data: 2.48MB + Index: 1.22MB + Engine MyISAM
    wp_5a88tkdvnt_comments: Data: 13.36MB + Index: 0.69MB + Engine MyISAM
    wp_5a88tkdvnt_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_options: Data: 3.22MB + Index: 0.08MB + Engine InnoDB
    wp_5a88tkdvnt_postmeta: Data: 0.72MB + Index: 0.18MB + Engine MyISAM
    wp_5a88tkdvnt_posts: Data: 0.44MB + Index: 0.07MB + Engine MyISAM
    wp_5a88tkdvnt_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_5a88tkdvnt_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_5a88tkdvnt_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp_5a88tkdvnt_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_5a88tkdvnt_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_5a88tkdvnt_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_5a88tkdvnt_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_5a88tkdvnt_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

    ### Post Type Counts ###

    amn_mi-lite: 2
    attachment: 183
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 1
    customize_changeset: 2
    elementor_library: 1
    gallery: 1
    jetpack_migration: 2
    jp_img_sitemap: 4
    jp_sitemap: 4
    jp_sitemap_master: 4
    nav_menu_item: 5
    page: 24
    post: 1
    product: 69
    revision: 82
    scheduled-action: 106
    shop_coupon: 3
    shop_order: 9
    testimonial: 1
    wpforms: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (28) ###

    LayerSlider WP: by Kreatura Media – 5.4.0
    Akismet Anti-Spam: by Automattic – 4.1.3
    amr shortcode any widget: by anmari – 3.7
    Better Search Replace: by Delicious Brains – 1.3.3
    CartFlows: by CartFlows Inc – 1.4.2
    Cp Custom Posts: by Nasir Hayat – 1.0
    Duplicator: by Snap Creek – 1.3.28
    Elementor: by Elementor.com – 2.9.2
    GoDaddy Email Marketing: by GoDaddy – 1.4.2
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4
    Jetpack by WordPress.com: by Automattic – 8.2.3
    Free & Simple Contact Form Plugin – Pirateforms: by WPForms – 2.5.2
    Plugin Detective – Troubleshooting: by N Squared – 1.1.6
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.2.9

    SQL Executioner: by Justin Watt – 1.4
    SSL Insecure Content Fixer: by WebAware – 2.7.2
    What The File: by Never5 – 1.5.4
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.4
    USPS (BASIC) WooCommerce Shipping: by XAdapter – 1.2.4 – Not tested with the active version of WooCommerce
    USPS Simple Shipping for Woocommerce: by SkyWorks85 – 1.2.6 – Not tested with the active version of WooCommerce
    Woocommerce Category: by Arun Kushwaha- arunkushwaha87@gmail.com – 1.2.0 – Not tested with the active version of WooCommerce
    WooCommerce Dynamic Handling: by Webskitters – 1.0.2 – Not tested with the active version of WooCommerce
    WooCommerce Services: by Automattic – 1.22.3
    WooCommerce Show product_visibility Taxonomy: by Automattic – 1.0.0 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.9.2
    WP101 Video Tutorials: by WP101Plugin.com – 0.3
    Wordpress Search: by Mark Coker – 1.2
    WPForms Lite: by WPForms – 1.5.8.2

    ### Inactive Plugins (0) ###

    ### Dropin Plugins (1) ###

    object-cache.php: APCu Object Cache

    ### Must Use Plugins (1) ###

    System Plugin: by – 3.14.0

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #40 – /?page_id=40
    Cart: #41 – /?page_id=41
    Checkout: #42 – /?page_id=42
    My account: #43 – /?page_id=43
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Children Store
    Version: 1.3.0
    Author URL: http://crunchpress.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: child-store2/woocommerce/archive-product.php version 2.4.4 is out of date. The core version is 3.4.0
    child-store2/woocommerce/content-product.php version 2.4.4 is out of date. The core version is 3.6.0
    child-store2/woocommerce/content-product_cat.php version 2.4.4 is out of date. The core version is 2.6.1
    child-store2/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.6.0
    child-store2/woocommerce/loop/sale-flash.php
    child-store2/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 3.5.1
    child-store2/woocommerce/single-product/sale-flash.php
    child-store2/woocommerce/single-product/title.php
    child-store2/woocommerce/single-product.php
    child-store2/woocommerce/taxonomy-product_cat.php
    child-store2/woocommerce/taxonomy-product_tag.php

    Outdated Templates: ❌

    Learn how to update

    ### Action Scheduler ###

    Complete: 105
    Oldest: 2020-02-13 01:35:24 +0000
    Newest: 2020-02-21 11:20:37 +0000

    Pending: 0
    Oldest: –
    Newest: –

    Canceled: 1
    Oldest: 2020-02-23 16:27:12 +0000
    Newest: 2020-02-23 16:27:12 +0000

    In-progress: 0
    Oldest: –
    Newest: –

    Failed: 0
    Oldest: –
    Newest: –

    `”

    Thank You

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @woodbox,You can remove the featured product and treat them as a normal product for this there is a two ways
    1-Go to edit page of the product then you will be able to see Catalog Visibility right after that you will see the “Edit” link. Click on that then you will be able to see the “This is a featured product” uncheck that checkbox. You can take help from the below screenshot http://i.imgur.com/qR9Dved.png
    2-Go to the listing page of the product then you will see the start icon. If you check that icon then you have made any product to featured and if you uncheck that star icon then that means you have made any product to the normal one. you can take help from here also
    http://i.imgur.com/XTwGOYx.png
    Regards
    Mohit Mishra(WordPress and WooCommerce Developer MakeWebBetter)

    Hello @mohitmishra

    I have tried checking and unchecking both of those boxes and it doesn’t do anything. I have flushed my browser and cleared the cache also

    Thank You

    @woodbox Please disable all the plugin except the WooCommerce and check the problem and try to activate the plugin one by one.I think any problem is conflating in this case.

    @mohitmishra hello okay I tried it and there was no change.

    Mohit Mishra

    (@mohitmishra)

    @woodbox Then only is to debug the code then I can say anything about it.

    Plugin Support yukikatayama

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @mohitmishra,

    Are you possibly adding your products tot he home page via your page builder plugin, Elementor? Maybe if you added a screenshot of your homepage page editor looks like, we’d have more insight on what is going on.

    Plugin Support yukikatayama

    (@yukikatayama)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
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