Support » Plugin: Participants Database » Can’t edit data records: pencil icon gone

  • Swampman

    (@marshall-beck)


    I can no longer edit entries in PB, because the pencil icon no longer appears next to the data record in List Participants view. It always used to appear there, and I have been happily using PB for years with great results, but now the edit option (the pencil icon) simply is not there.

    I deactivated all my other plugins in case it was due to a conflict with one of them, but still no pencil. I also updated to the latest version of WordPress (from the penultimate version) – but the problem persists. Any idea what might be going on here?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author xnau webdesign

    (@xnau)

    Not sure what the problem is here, I’ve seen this in another case, the issue is with the dashicons font not loading, which is standard for the WP backend.

    Are you seeing any other missing icons?

    If you want to send an admin login to support@xnau.com, I’ll have a look.

    I have the same problem. Also the view “database fields” is corrupt. The components are totally missarranged

    Swampman

    (@marshall-beck)

    Hello again – Sorry I never got around to providing you with admin access to my site in order for you to troubleshoot this problem.

    However, with your latest PDB update you managed to fix the problem anyway! The pencil icons are back!

    Many thanks for this – and more generally for your great work in creating and maintaining this excellent plug-in.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Team Volunteer

    @xanu I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    Please be aware that repeatedly asking for credentials may result in losing access to the forums.

    So, bottom line: Do not ask for or offer credentials on the forums.

    What you do on your own support forums is another matter, but not here. Thanks.

    Plugin Author xnau webdesign

    (@xnau)

    Got it, thanks…the policy is correct of course.

Viewing 5 replies - 1 through 5 (of 5 total)
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