Support » Plugin: WP RSS Aggregator » Can’t download premium feed after licence expering ?

  • Resolved Dolomats0

    (@dolomats0)


    Hello,

    My licence of post to feed just expired lately, and I was a bit surprised, I was thinking that it was a lifetime licence. you should make this term more clear but anyway let’s say it’s my mistake.

    Now I wanted to download the Primium plugin from your website and use it without update and support as you saying down beow but i cant !!!

    All purchased license keys provide you with free support and updates for one (1) year. After one year, license keys need to be renewed (at a 30% discount) to keep benefitting from support and updates.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Eric Gunawan

    (@erricgunawan)

    Hi @dolomats0

    All of our licenses we have are valid for one year. To continue receiving updates and support 1 year after purchase, you will need to renew your license keys.

    We are sorry if this is not clear for you. Do you have any suggestion by any chance on how and where can we make it clearer that they are yearly licenses? We’d love to hear about ways to improve our services.

    We should have also sent you email notifications regarding your license expiration. Haven’t you received them by any chance?

    With regards to downloading the premium add-ons, if you don’t renew your license keys, you will still be able to use your Feed to Post add-on. However, after expiration, you will no longer have access to download the plugin from your WP RSS Aggregator account.

    May we know what’s the reason you have for not renewing your license? Your renewal enables us to continue improving WP RSS Aggregator and scales our support services.

    Lastly, if you have further questions regarding our premium add-ons, you can open a premium support ticket.

    Ok thank you.

    The problem is that I don’t have anymore the addon feed to post downloaded.

    And I didn’t renew bcoz of the image importing that is not working when there is no image in the feed. it don’t crawl it from the web page.

    So is it possible at least to send me or give me a link to download post to feed ?

    Plugin Support Eric Gunawan

    (@erricgunawan)

    Hi @dolomats0

    If you’d like to get the full content from the original source, you can try to use the Full Text RSS Feeds add-on.

    You can try it on our free Advanced Feeds Bundle demo here: http://demo.wprssaggregator.com/

    Unfortunately, there are no links that we can provide. You can only download the add-ons from your WP RSS Aggregator account.

Viewing 3 replies - 1 through 3 (of 3 total)
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