Can't do a live preview

  • Resolved protovest1

    (@protovest1)


    8 years, 6 months ago

    I want to try using the Himalayas theme but I can’t seem to look at a live preview after uploading the theme.

    When I click on live preview, this message shows up:

    Fatal error: Call to undefined method WP_Customize_Manager::add_panel() in /data/23/2/143/17/2795343/user/3075710/htdocs/newsite/wp-content/themes/himalayas/inc/customizer.php on line 12

    I do plan to make a child theme for this, but I wanted to see what my website looked like first before I use it.

    I’m still fairly new to wordpress so if someone can explain why this message is showing up, it would help me a lot and be greatly appreciated. 🙂

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  • Thread Starter protovest1

    (@protovest1)

    8 years, 6 months ago

    Also it seems as if I’m having the same issue with any template I have downloaded. I just tried Optimizer and it is still not working for a live preview. I received this message:

    Fatal error: Call to undefined function is_customize_preview() in /data/23/2/143/17/2795343/user/3075710/htdocs/newsite/wp-content/themes/optimizer/lib/functions/core.php on line 67

    I wonder if there is an easier way that I can check the compatibility version of a theme before I download it?
    Thanks

    Theme Author ThemeGrill

    (@themegrill)

    8 years, 6 months ago

    Hi,

    It seems both of you are using WordPress version older than 4.0
    Please update to the latest WordPress version. Certain new Customizer functionality doesn’t work properly on WordPress version older than 4.0

    Also it is highly recommended to stay in sync with the latest version of WordPress installation, With every new version release there are many security vulnerabilities patched so it is necessary to stay updated.

Viewing 2 replies - 1 through 2 (of 2 total)
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