Hi,
“Enable image packages” block is located in “Advanced” tab on the Captcha settings page (http://prntscr.com/a880v5).
Please complete the following:
1) Select one of the packages from the list in the “Enable image packages” block
OR
2) Unmark the “Images” checkbox in the “Complexity” block (“Basic” tab, http://prntscr.com/a884r6);
3) Save changes.
After that you can disable the “Enable time limit” option.
Sincerely,
BestWebSoft Support Team
I have the same problem. Version 4.1.8
I don’t find this “Enable image packages” block. Where is it? I see it in the image you linked in but I don’t see it in my site.
I unmarked the “Images” checkbox in the “Complexity” block and I saved it but still can NOT disable the “Enable time limit” option. (Ok, I can unmark it, but it is not saved.)
Hi V.A.Lucky,
Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username and password), in order to detect the reason and find the solution.
Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum http://support.bestwebsoft.com/. Please include a link to this post, so that we could recall the case immediately.
Sincerely,
BestWebSoft Support Team
Hi,
Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – http://support.bestwebsoft.com/.
Sincerely,
BestWebSoft Support Team
