Support » Plugin: Redis Object Cache » Can’t disable the plugin

Can’t disable the plugin

  • Resolved mygreektaste

    (@mygreektaste)


    1 month ago

    Hello

    I am using woodmart theme and WPML over multiple domains.

    I am having some issues with the icons and menus, so i tried to disable the plug in and i can’t because i am loosing totally the brand attribute.

    Is very weird because I can’t disable or remove the plugin.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    1 month ago

    It’s explained in the FAQ.

    If that doesn’t help, please provide detailed steps of what works and what doesn’t.

    Thread Starter mygreektaste

    (@mygreektaste)

    1 month ago

    Hello Till

    Could you please write me the steps or the section of the FAQ ?

    Christos Chatzaras

    (@cybercr33p)

    1 month ago

    I manage the web hosting for the @mygreektaste website, so I can offer more details.

    Here’s an unusual issue we encountered:

    Without Redis cache enabled, this URL: https://www.mygreektaste.com/our-brands/ does not display the taxonomies and as a result the brand icons.

    However, when I enable Redis cache, the brand icons appear on the URL.

    Normally, if there was an issue with Redis, I’d expect the website to have problems, not the other way around.

    EDIT: The website also uses WPML.

Viewing 3 replies - 1 through 3 (of 3 total)
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