Support » Plugin: WooCommerce » Can’t disable Test Mode

  • Resolved metavisualdesign

    (@metavisualdesign)


    I placed Woocommerce in Test Mode. There is now no option in Settings -> Payments to disable Test Mode. All it says is, “Test mode active: All transactions are simulated. Customers can’t make real purchases through WooCommerce Payments.”

    I have no other options to disable.

    Please help!
    Chris

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Luminus Alabi a11n

    (@luminus)

    Automattic Happiness Engineer

    Hi @metavisualdesign,

    If I understand correctly, what you’ve placed in test mode is WooCommerce Payments.

    You can deactivate Test Mode by going to Payments → Settings and deselecting the Test Mode checkbox

    Full Size: https://d.pr/i/2qqaJd

    That will flip things back to Live Mode and you can start accepting actual payments.

    Thread Starter metavisualdesign

    (@metavisualdesign)

    No, I am not able to click anywhere. This is the issue. All that screen says is, “Test mode active: All transactions are simulated. Customers can’t make real purchases through WooCommerce Payments.”, and there are no other options at all.

    Thank you for your reply,
    Chris

    Plugin Support Luminus Alabi a11n

    (@luminus)

    Automattic Happiness Engineer

    Hi @metavisualdesign,

    Please open a ticket concerning this by going to WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Plugin Support Mirko P. woo-hc

    (@rainfallnixfig)

    Hi @metavisualdesign,

    I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)
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