Support » Plugin: Admin Menu Editor » Cant delete User Switch menu item when deleting plugin

  • kamarch

    (@kamarch)


    Not sure if this is you or the author of the user switch plugin but is there any way you can assist in deleting this? Maybe it’s in the database I can find and translate it or something? The only reason is that I have a site built out quite intricately but this menu item is crushing the dire need to export.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    I’m not sure I understand the question; could you please elaborate? Is the problem that the user switch menu item doesn’t disappear when you uninstall the user switching plugin? Or are you trying to remove the item without deleting the plugin? Is this item in the Toolbar (horizontal menu at the top) or in the admin menu (vertical menu on the left side)?

    Thread Starter kamarch

    (@kamarch)

    This is for the toolbar for the horizontal menu at the top and neither option works. Cant delete the menu item with the plugin installed or fully deleted with the latter part being the biggest issue. With the plugin fully deleted, I would want to delete it entirely but the Toolbar Editor tells me: “Sorry, but you cannot delete a default item. Would you like to hide it instead?”

    And it’s obviously not a default item, hopefully, that brings you clarity? Thanks for the swift reply

    Thread Starter kamarch

    (@kamarch)

    And my apologies the plugin conflict is actually https://wordpress.org/support/plugin/wp-user-switch/

    Plugin Author Janis Elsts

    (@whiteshadow)

    Normally, a Toolbar item will only appear in the Toolbar while the plugin that created it is active. Are you saying that the “User Switch” Toolbar item stays visible even when the “WP User Switch” plugin is uninstalled? Technically, that should be impossible. Are you sure that the plugin was really deleted? Could it be that another user switching plugin was installed at the same time?

    In any case, it sounds like this is not related to the free version of Admin Menu Editor. Toolbar Editor is only available in the Pro version. It is against WordPress.org rules to use these forums to provide support for paid plugins, so please use this contact form for any issues related to the Pro version.

    Thread Starter kamarch

    (@kamarch)

    Yes…that is what I am saying, it is indeed possible because the plugin is both uninstalled and deleted

    Plugin Author Janis Elsts

    (@whiteshadow)

    I’ve received your contact form message, but I’m getting an error saying “Recipient address rejected: Address does not exist” when I try to reply to it via email. Could you please double-check the address, or resend it with a different address?

Viewing 6 replies - 1 through 6 (of 6 total)
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