Title: Can’t delete plugin
Last modified: December 18, 2020

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# Can’t delete plugin

 *  Resolved [sarahkentwell](https://wordpress.org/support/users/sarahkentwell/)
 * (@sarahkentwell)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/)
 * I don’t need this plugin anymore however I can’t delete it. I deactivated the
   popup I had, then deactivated the plugin and clicked ‘delete’ but it’s saying‘
   You cannot delete a plugin while it is active on the main site.’ It’s not active
   on the site though, I don’t understand!!

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Thread Starter [sarahkentwell](https://wordpress.org/support/users/sarahkentwell/)
 * (@sarahkentwell)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-13806145)
 * All good, I closed out of wordpress and went back in and it deleted fine.
 *  [francoc30](https://wordpress.org/support/users/francoc30/)
 * (@francoc30)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14230954)
 * I also can’t delete the plugin. What do you mean when you say closed out of wordpress?
   I tried logout of the site and log back in, but did not help.
 *  Thread Starter [sarahkentwell](https://wordpress.org/support/users/sarahkentwell/)
 * (@sarahkentwell)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14230962)
 * I worked out that it’s a caching thing. So for me I deactivate a plugin, then
   purge caches, then I’m able to delete it.
 *  [francoc30](https://wordpress.org/support/users/francoc30/)
 * (@francoc30)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14230975)
 * Thanks for the reply. I did clear my cache as well. In fact I tried to delete
   with Chrome and Firefox, but no luck.
 *  Thread Starter [sarahkentwell](https://wordpress.org/support/users/sarahkentwell/)
 * (@sarahkentwell)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14230996)
 * Hmm that’s frustrating! Sorry not sure what else to try. Did you clear your browser
   history?
 *  [francoc30](https://wordpress.org/support/users/francoc30/)
 * (@francoc30)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14231040)
 * yes clearing everything.
 *  Thread Starter [sarahkentwell](https://wordpress.org/support/users/sarahkentwell/)
 * (@sarahkentwell)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14231241)
 * So annoying! Hopefully the plugin developer will see this and reach out. Sorry
   I can’t be of more help.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14248839)
 * Dear [@sarahkentwell](https://wordpress.org/support/users/sarahkentwell/) ,
 * Happy to see clearing cache helped resolve the problem for you.
 * Hello [@francoc30](https://wordpress.org/support/users/francoc30/) ,
 * Could you tell us what happens when trying to delete the plugin? What result 
   do you have?
 * 1. Which version of our plugin were you using?
    2. Which option from the form
   did you click? 3. When saying “doesn’t work”, could you provide with more specific
   information? Any visual aid, like screenshots, would be appreciated.
 * Thanks befoehand!
 *  [francoc30](https://wordpress.org/support/users/francoc30/)
 * (@francoc30)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14251276)
 * I finally resolved it. I have to deactivate the WP-Staging plugin. Then I can
   delete. Somehow the staging plugin makes it as if my site is a multisite installation
   which was known to have caused deletion problem.
    Thanks all for your time and
   response.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14252547)
 * Dear [@francoc30](https://wordpress.org/support/users/francoc30/) ,
 * Thank you for sharing the result with us.
 * Glad to see the issue is finally resolved.
 * Just some info to add here, it is possible to deactovate our plugin (and plugins
   in general) by renaming it via FTP. This might be useful for the future.
 * And we would very much appreciate it if you could share with us why you wished
   to delete the plugin. Was there something you didn’t like?

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Can’t delete plugin’ is closed to new replies.

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 * 10 replies
 * 3 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/cant-delete-plugin-20/#post-14252547)
 * Status: resolved