• Resolved timchorlton

    (@timchorlton)


    Hi. When we were setting up the system, we created a few leave policies for testing. These are not needed but they won’t delete and employees can still access them. How do we delete them please?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author wphrmanager

    (@wphrmanager)

    When you mouse over the policy name a delete option appears.

    Thread Starter timchorlton

    (@timchorlton)

    Ho, thanks for coming back to me. yes. if we click it, it deletes. but if we navigate from the page and come back, the policy has returned again.

    Plugin Author wphrmanager

    (@wphrmanager)

    Do you have caching?

    Thread Starter timchorlton

    (@timchorlton)

    no. it’s turned off and has been since we started building the site.

    Plugin Author wphrmanager

    (@wphrmanager)

    Try switching the plugin off and on.

    Thread Starter timchorlton

    (@timchorlton)

    we’ve tried that as it was a suggestion to fix another issue which was suggested on here (it fixed the other issue) but the policy keeps returning.

    Plugin Author wphrmanager

    (@wphrmanager)

    Hard to know what the problem is. Are you able to provide admin access and FTP details? If so, please contact us privately (don’t post logon details here) from our website http://www.wphrmanager.com/submit-a-support-request/

    Plugin Author wphrmanager

    (@wphrmanager)

    Also – have you checked for a plugin or, less likely, theme clash?

    Thread Starter timchorlton

    (@timchorlton)

    HI, I’ll send over the login shortly via the support request link. The theme is W Office which was bundled with https://wperp.com/ which we swapped out for WP HR Manager. As for plugin clash – i’m putting off doing that as I don’t fully understand how W Office interlinks so I’m waiting for their support to get back to me.

    Plugin Author wphrmanager

    (@wphrmanager)

    Okay. Make sure WPERP is all removed and do the plugin clash check then contact us directly. Once we receive the details it may take up to 48 hours for a response (excluding the weekend).

    Plugin Author wphrmanager

    (@wphrmanager)

    Incidently, are you running the latest version of the plugin as this was an issue that we fixed in a recent update, so if you are on an older one, it may already have been resolved – and if you are on the current one, we will need to re-look at the fix!

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Can’t delete leave policies’ is closed to new replies.