Title: Can't delete inactive NextGEN plugin
Last modified: August 20, 2016

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# Can't delete inactive NextGEN plugin

 *  Resolved [PeterParkorr](https://wordpress.org/support/users/peterparkorr/)
 * (@peterparkorr)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/cant-delete-inactive-nextgen-plugin/)
 * Hi there,
 * I’m having a few issues on my site and trying to clear plugins I’m not currently
   using to make sure they are not the cause.
 * I’m not able to delete NextGEN Gallery from my MultiSite network admin dashboard.
   When I click delete I get a server 500 error.
 * If I choose to delete the plugin folder via FTP will that leave any lines of 
   code in wordpress (that could potentially cause problems)? Or how else is best
   to remove it for now?
 * Thanks
 * [http://wordpress.org/extend/plugins/nextgen-gallery/](http://wordpress.org/extend/plugins/nextgen-gallery/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [wilderbee](https://wordpress.org/support/users/beetree/)
 * (@beetree)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/cant-delete-inactive-nextgen-plugin/#post-3278987)
 * Cannot delete NextGen Gallery 1.9.8. Using WordPress 3.5 (and Google Analyticator
   6.4.1)
 * Tried NextGEN Gallery, really like it.
    But then discovered Google Analytics 
   no longer tracking Events. Deactivated NextGEN Gallery (& NextGEN Optimizer) 
   and found GA would count Events again. Retest, same results. Disappointed, I 
   cannot use NextGEN Gallery.
 * NextGEN Optimizer deleted okay.
    NextGEN Gallery won’t delete, it hangs with 
   a blank screen. Purge caches, still won’t delete. Disable caches, still won’t
   delete. Deleted folder via FTP so I can reinstall to try delete again because
   I want a proper database cleanup. Reinstalled NextGEN Gallery. Without activating,
   I tried to delete again. Still, the delete hangs with a blank screen.
 * Please advise, I would like a proper delete to clear database records…
 * Thank you.
 *  [mikeotgaar](https://wordpress.org/support/users/mikeotgaar/)
 * (@mikeotgaar)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/cant-delete-inactive-nextgen-plugin/#post-3278992)
 * Try CHMOD plugin folder and subfolders to 777, then deleting again.
    If that 
   doesn’t work, you may need to drop the database table entries for Nexgen. (reference**
   ngg**) One of the WordPress DB cleanup plugins may help – I use Clean Options
   [http://wordpress.org/extend/plugins/clean-options/](http://wordpress.org/extend/plugins/clean-options/)
   It’s an old plugin, but still seems to work with WP3.5
 *  Thread Starter [PeterParkorr](https://wordpress.org/support/users/peterparkorr/)
 * (@peterparkorr)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/cant-delete-inactive-nextgen-plugin/#post-3278993)
 * Thanks Mike,
 * An update became available for the plugin yesterday, so I updated and then it
   deleted without any problems. Lovely 🙂
 * P
 *  [wilderbee](https://wordpress.org/support/users/beetree/)
 * (@beetree)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/cant-delete-inactive-nextgen-plugin/#post-3279003)
 * Thank you for update, now deletes ok. Sure wish it did not squelch the G-Analytics
   Event Counter … !

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Can't delete inactive NextGEN plugin’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

## Tags

 * [deleting plugin](https://wordpress.org/support/topic-tag/deleting-plugin/)
 * [server-error](https://wordpress.org/support/topic-tag/server-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [wilderbee](https://wordpress.org/support/users/beetree/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/cant-delete-inactive-nextgen-plugin/#post-3279003)
 * Status: resolved