Support » Plugin: WP Customer Area » Can’t delete files

  • Resolved fumotoka

    (@fumotoka)


    Hello

    I’m working on a website using customer area. However, i have problems deleting or editing the private files. The permissions are assigned to the correct roles and users can’t delete them. I have tried multiple possible combinations with the permissions and also tried to delete all the 3rd party plugins to see if there was a plugin conflict but all of these steps were unsucessful

    Any ideas of what is happening here?

    If you need credentials i can send them, let me know ehere.

    Regards

    Yonarkis

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • hi,

    You should also check there is no conflict with your theme. We have no problem deleting private content on any of our websites here.

    Also check your PHP logs to see if any error is logged. Check the permissions for the folder: the web server user should be able to delete the files attached to the private file too.

Viewing 2 replies - 1 through 2 (of 2 total)
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