Support » Plugin: WP Customer Area » Can’t delete files

  • Resolved fumotoka

    (@fumotoka)


    Hello

    I’m working on a website using customer area. However, i have problems deleting or editing the private files. The permissions are assigned to the correct roles and users can’t delete them. I have tried multiple possible combinations with the permissions and also tried to delete all the 3rd party plugins to see if there was a plugin conflict but all of these steps were unsucessful

    Any ideas of what is happening here?

    If you need credentials i can send them, let me know ehere.

    Regards

    Yonarkis

    The page I need help with: [log in to see the link]

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  • Plugin Author Vincent Mimoun-Prat

    (@vprat)

    hi,

    You should also check there is no conflict with your theme. We have no problem deleting private content on any of our websites here.

    Plugin Author Vincent Mimoun-Prat

    (@vprat)

    Also check your PHP logs to see if any error is logged. Check the permissions for the folder: the web server user should be able to delete the files attached to the private file too.

Viewing 2 replies - 1 through 2 (of 2 total)
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