Title: Can't delete a plugin
Last modified: August 24, 2016

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# Can't delete a plugin

 *  [dnaman](https://wordpress.org/support/users/dnaman/)
 * (@dnaman)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/)
 * Hi All,
    I’m trying to delete a plugin, then i enter my FTP credentials to my
   hostingprovider, but it fails with this error:
 * Plugin could not be deleted due to an error: Unable to locate WordPress Plugin
   directory.
 * Any ideas what’s happening? Thx in advance

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/#post-6152457)
 * To deactivate the Plugin and remove it manually through your FTP program:
    - Login to the site via your FTP Program.
    - Go to the Plugin directory and find where the Plugin is installed./li>
    - Delete the WordPress Plugin folder and/or files from your server.
 *  Thread Starter [dnaman](https://wordpress.org/support/users/dnaman/)
 * (@dnaman)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/#post-6152463)
 * Hi Tara,
    I’m trying to use FileZilla to FTP to my site but i can’t even do that.
   I get this error while trying to connect:
 * Command: PWD
    Response: 257 “/” is your current location Command: TYPE I Response:
   200 TYPE is now 8-bit binary Command: PASV Response: 227 Entering Passive Mode(
   69,89,31,111,193,170) Command: MLSD Error: Connection timed out after 20 seconds
   of inactivity Error: Failed to retrieve directory listing
 * I created several FTP accounts on my hosting provider (bluehost) and each one
   i tried to connect through FTP, i get the same error and i can’t view the contents
   of my site.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/#post-6152473)
 * you need to discuss with your hosting provider the problem you are having with
   using FTP
 *  Thread Starter [dnaman](https://wordpress.org/support/users/dnaman/)
 * (@dnaman)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/#post-6152477)
 * Thanks i got in to FTP and now i’m getting this:
 * Response: 250 OK. Current directory is /public_html/wp/wp-content/plugins
    Command:
   DELE hello.php Response: 550 Could not delete hello.php: Permission denied
 * From the Bluehost cPanel i try to delete the plugin and i get:
 * Plugin could not be deleted due to an error: Could not fully remove the plugin(
   s) hello.php.
 *  [spacexgen](https://wordpress.org/support/users/spacexgen/)
 * (@spacexgen)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/#post-6152500)
 * Do Check your directory permission using FTP, and ask hosting provider if you
   can not able to change the permissions.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can't delete a plugin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [spacexgen](https://wordpress.org/support/users/spacexgen/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/cant-delete-a-plugin/#post-6152500)
 * Status: not resolved

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