Title: Can't Deactivate plugin
Last modified: August 21, 2016

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# Can't Deactivate plugin

 *  [fiddles5](https://wordpress.org/support/users/fiddles5/)
 * (@fiddles5)
 * [12 years ago](https://wordpress.org/support/topic/cant-deactivate-plugin-2/)
 * The updated (today) ithemes plugin is causing too many issues and I want to deactivate
   it and remove it, but I can’t deactivate it. I called my host, and they say it
   is not anything to do with them.
 * I am getting this error when I try to deactivate the plugin:
 * Secure Connection Failed
 * An error occurred during a connection to mywholelifehealthcare.com. SSL received
   a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)
 * And now I can’t even get into the dashboard.
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [fiddles5](https://wordpress.org/support/users/fiddles5/)
 * (@fiddles5)
 * [12 years ago](https://wordpress.org/support/topic/cant-deactivate-plugin-2/#post-4791426)
 * Now I can’t do anything in the backend at all. I want to remove this plugin and
   everything associated with it!
 *  [maniaka](https://wordpress.org/support/users/maniaka/)
 * (@maniaka)
 * [12 years ago](https://wordpress.org/support/topic/cant-deactivate-plugin-2/#post-4791467)
 * Im downgrade to 4.0.6, (before all problems), and delete 3 tables from my DB.
   
   One of possible solutions:
 * 1) Move folder plugin or rename it.
    2) Delete 3 tables (backup FIRST). [http://i.imgur.com/PHLITDW.png](http://i.imgur.com/PHLITDW.png)
   3) Upload old plugin and no activate.
 * Beware WP-Supercache, delete cache.
 * Now im use wordfence and wait por a weeks to use better-wp, when all problems
   solved, every day a new version…
 *  Thread Starter [fiddles5](https://wordpress.org/support/users/fiddles5/)
 * (@fiddles5)
 * [12 years ago](https://wordpress.org/support/topic/cant-deactivate-plugin-2/#post-4791483)
 * Thanks, maniaka, I ended up renaming the plugin folder, then downloading the 
   wpconfig.php and removing these 3 lines from the top:
    define( ‘FORCE_SSL_LOGIN’,
   true ); define( ‘FORCE_SSL_ADMIN’, true ); define( ‘DISALLOW_FILE_EDIT’, true);
 * Then I uploaded the revised wpconfig.php file, and I was able to get into the
   dashboard, where I was able to delete the plugin and all of its files. I don’t
   have access to the database — it is GoDaddy, and I can’t get into the database
   to edit it. This seemed to work, and I won’t be using that plugin anymore. Going
   to move to GoDaddy’s new WordPress managed hosting, which is supposed to be more
   secure. How a plugin company can allow this B.S. to happen is beyond me.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can't Deactivate plugin’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=2980272)
 * [Solid Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

## Tags

 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)
 * [deinstall](https://wordpress.org/support/topic-tag/deinstall/)
 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [remove](https://wordpress.org/support/topic-tag/remove/)

 * 3 replies
 * 2 participants
 * Last reply from: [fiddles5](https://wordpress.org/support/users/fiddles5/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/cant-deactivate-plugin-2/#post-4791483)
 * Status: not resolved