Title: Can’t deactivate Google access Last modified: July 29, 2021 --- # Can’t deactivate Google access * Resolved [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/) * Hi, * Data was not saved to Google sheets. I’ve got an error on the “integration” tab that a critical error happened on this site. I’ve removed the access from Google permissions and tried to deactivate the plugin but it won’t deactivate. I removed the plugin and re-install it but it keeps showing like it’s currently active and it won’t deactivate. How can I deactivate it and reactivate? I must have it working. Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-deactivate-google-access%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/cant-deactivate-google-access/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cant-deactivate-google-access/page/2/?output_format=md) * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14714424) * This is the error: `Fatal error: Uncaught LogicException: Auth, Invalid OAuth2 access token in /home/ruegldzg/public_html/wp-content/plugins/cf7-google-sheets- connector/lib/google-sheets.php:64 Stack trace: #0 /home/ruegldzg/public_html/ wp-content/plugins/cf7-google-sheets-connector/lib/google-sheets.php(384): CF7GSC_googlesheet- >auth() #1 /home/ruegldzg/public_html/wp-content/plugins/cf7-google-sheets-connector/ google-sheet-connector.php(242): CF7GSC_googlesheet->gsheet_print_google_account_email()# 2 /home/ruegldzg/public_html/wp-content/plugins/cf7-google-sheets-connector/includes/ pages/google-sheet-settings.php(36): Gs_Connector_Free_Init->google_sheet_config()# 3 /home/ruegldzg/public_html/wp-content/plugins/cf7-google-sheets-connector/google- sheet-connector.php(199): include('/home/ruegldzg/...') #4 /home/ruegldzg/public_html/ wp-includes/class-wp-hook.php(303): Gs_Connector_Free_Init->google_sheet_configuration('')# 5 /home/ruegldzg/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #6 /home/ruegldzg/publ in /home/ruegldzg/public_html/wp-content/plugins/ cf7-google-sheets-connector/lib/google-sheets.php on line 64` - This reply was modified 4 years, 9 months ago by [007me](https://wordpress.org/support/users/007me/). * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14714571) * Hi [@007me](https://wordpress.org/support/users/007me/), * If you are not able to deactivate then there might be a library conflict with some other plugin using same but with different version. * Can you just have CF7 and GSheetConnector as an active plugin and check? * Also as the error is displaying Invalid auth it means you are not successfully connected. * Do the following after deactivation of the auth code. * 1) Clear the log.txt file by clicking Debug Log “View” link from the plugins Integration page. 2) Open [https://myaccount.google.com/permissions](https://myaccount.google.com/permissions) and remove 3rd party app access related to GSheetConnector. 3) Get the fresh auth code by clicking “Get Code” from the plugins integration page and save. 4) Check the log.txt file again, if it is empty then there is no issue and the authentication input box must display “Currently Active”. 5) Lastly test any contact form for the data being saved to the sheet. But do add the required settings i.e Sheet Id, Sheet Name, Tab Id and Tab Name. * Thanks Abdullah * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14714699) * Hi Abdullah, * Already deactivated all other plugins. Removed your app from my account on google but the plugin keeps showing that it’s currently active while it’s deleted from Google. I can’t deactivate it. more details: Here’s the HAR file that is created when I try to click on Deactivate. [https://drive.google.com/file/d/1m6m70S2pHChdvGoX1Ac9WVitown_n_Qj/view?usp=sharing](https://drive.google.com/file/d/1m6m70S2pHChdvGoX1Ac9WVitown_n_Qj/view?usp=sharing) * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14714705) * Found the log.txt but it’s empty - This reply was modified 4 years, 9 months ago by [007me](https://wordpress.org/support/users/007me/). * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14715008) * Where does it keeps it’s data after deletion of the plugin so I can’t start from scratch? * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14718009) * As you are still not able to deactivate then have a hard refresh of your browser to load an updated JS file. * Also if you have a cache plugin then do clear it. * Alternatively for quick response, you can connect with me through website [online chat](https://www.gsheetconnector.com/) or email at [helpdesk@gsheetconnector.com](https://wordpress.org/support/topic/cant-deactivate-google-access/helpdesk@gsheetconnector.com?output_format=md) * Thanks Abdullah * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14719048) * Will email you a its not a browser issue. I have other sites with your plugin and they works with no issue. * [zstarmac](https://wordpress.org/support/users/zstarmac/) * (@zstarmac) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14720276) * I am having the exact same problem. I have tried deactivating all plugins and hard refreshing. Have you found a solution to this? * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14720287) * [@zstarmac](https://wordpress.org/support/users/zstarmac/) Not yet. Waiting for the developer to assist. Frustrating as there’s no other free solution like this one. * [lightnight91](https://wordpress.org/support/users/lightnight91/) * (@lightnight91) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14721419) * I have the same situation, I tried to download my web to my localhost and create a new one and only load CF7 and CF7 Google Sheet Connector try to activate and compare SQL data then delete but same field on the main web on localhost and re-activating it, it doesn’t work either. It rotates like the case of deactivation * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14721751) * [@westerndeal](https://wordpress.org/support/users/westerndeal/) Any update please? * Thread Starter [007me](https://wordpress.org/support/users/007me/) * (@007me) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14724748) * Ok, found the solution on hoe to deactivate the plugin. Uninstall the plugin. Open the DB with PHPMyAdmin from your cPanel Go to wp_optios table Search for any rows that start with gs_ Delete all the rows that are mentioned in the screenshots here: [https://drive.google.com/file/d/1FGdyLAh8PuhxohGeNdlKT3oMoN0lziQN/view?usp=sharing](https://drive.google.com/file/d/1FGdyLAh8PuhxohGeNdlKT3oMoN0lziQN/view?usp=sharing) [https://drive.google.com/file/d/1vmfmmuXSTL2WNMa6RR_hgku-1s1bZ_Y8/view?usp=sharingn](https://drive.google.com/file/d/1vmfmmuXSTL2WNMa6RR_hgku-1s1bZ_Y8/view?usp=sharingn) Reinstall the plugin Reconfigure all from scratch. That’s all. * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14726454) * [@007me](https://wordpress.org/support/users/007me/) Fantastic, thanks for the update, While deactivation, we are removing this directly from the table, Maybe because of some plugin conflict not removing this key from the database, will check with the latest versions and release with the update. * Regards Abdullah * [jma666](https://wordpress.org/support/users/jma666/) * (@jma666) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14759032) * I am having the same issue, I can’t deactivate the Google Access Code after it failed authenticated. And when I look at the database > wp_options, there are no rows starting with gs_ * here is the error message I get in the CMS, even tho it says the Google Access Code is currently active: Fatal error: Uncaught LogicException: Auth, Invalid OAuth2 access token in /home/dh_w5xay2/unacceptableshow.com/wp-content/plugins/ cf7-google-sheets-connector/lib/google-sheets.php:64 Stack trace: #0 /home/dh_w5xay2/ unacceptableshow.com/wp-content/plugins/cf7-google-sheets-connector/lib/google- sheets.php(384): CF7GSC_googlesheet->auth() #1 /home/dh_w5xay2/unacceptableshow. com/wp-content/plugins/cf7-google-sheets-connector/google-sheet-connector.php( 242): CF7GSC_googlesheet->gsheet_print_google_account_email() #2 /home/dh_w5xay2/ unacceptableshow.com/wp-content/plugins/cf7-google-sheets-connector/includes/ pages/google-sheet-settings.php(36): Gs_Connector_Free_Init->google_sheet_config()# 3 /home/dh_w5xay2/unacceptableshow.com/wp-content/plugins/cf7-google-sheets-connector/ google-sheet-connector.php(199): include(‘/home/dh_w5xay2…’) #4 /home/dh_w5xay2/ unacceptableshow.com/wp-includes/class-wp-hook.php(303): Gs_Connector_Free_Init- >google_sheet_configuration(”) #5 /home/dh_w5xay2/unacceptableshow.com/wp-includes/ class-wp-h in /home/dh_w5xay2/unacceptableshow.com/wp-content/plugins/cf7-google- sheets-connector/lib/google-sheets.php on line 64 * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [4 years, 9 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/#post-14760922) * [@jma666](https://wordpress.org/support/users/jma666/) Can you double-check the version you are using currently? First, try using the latest version, and if the same issue exists try to roll back with a lower version and let me know further. [https://downloads.wordpress.org/plugin/cf7-google-sheets-connector.4.6.zip](https://downloads.wordpress.org/plugin/cf7-google-sheets-connector.4.6.zip) * Thanks Abdullah Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/cant-deactivate-google-access/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cant-deactivate-google-access/page/2/?output_format=md) The topic ‘Can’t deactivate Google access’ is closed to new replies. * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev= 3232650) * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/) * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq) * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/) * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/) ## Tags * [deactivate](https://wordpress.org/support/topic-tag/deactivate/) * [reactivate](https://wordpress.org/support/topic-tag/reactivate/) * 17 replies * 6 participants * Last reply from: [khanhdg2001](https://wordpress.org/support/users/khanhdg2001/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/cant-deactivate-google-access/page/2/#post-14873309) * Status: resolved