Title: Can’t deactivate
Last modified: April 19, 2018

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# Can’t deactivate

 *  Resolved [ampeli](https://wordpress.org/support/users/ampeli/)
 * (@ampeli)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/)
 * Having discovered that I can’t toggle between the visual and text editors, I 
   wanted to check whether it was caused by a conflict with SBP plugin, but the 
   plugin will not deactivate.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-deactivate-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/#post-10197783)
 * Hi, that is very strange. Can you try the following. FTP into your server and
   rename the plugins folder to something different.
 * For example:
 * Rename the following **speed-booster-pack** folder to **temp-speed-booster-pack**.
 * That should deactivate the plugin. Then you can carry out your test as per the
   following comment.
 * > Having discovered that I can’t toggle between the visual and text editors, 
   > I wanted to check whether it was caused by a conflict with SBP plugin
 * If you then want to enable the plugin folder, rename the plugin folder back to
   its original name.
 * Let me know if this helps you or not.
 * Kind regards
    -  This reply was modified 8 years, 1 month ago by [mbrsolution](https://wordpress.org/support/users/mbrsolution/).
 *  Thread Starter [ampeli](https://wordpress.org/support/users/ampeli/)
 * (@ampeli)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/#post-10198078)
 * Thanks for the suggestion, but sorry I don’t feel comfortable delving into FTP
   accounts.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/#post-10198143)
 * Hi, sorry to hear. I pointed out to FTP because it is the simplest way to manage
   files and folders in a server without having to log into your sever.
 * You might try the following option.
 * Do you have access to cPanel in your server? If you do, you can use File Manager
   to carry out what I suggest above. Check the following [youtube video](https://www.youtube.com/watch?v=tdHTNcamcQ0).
   The video might help you understand how to.
 * Kind regards
    -  This reply was modified 8 years, 1 month ago by [mbrsolution](https://wordpress.org/support/users/mbrsolution/).
 *  Thread Starter [ampeli](https://wordpress.org/support/users/ampeli/)
 * (@ampeli)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/#post-10198447)
 * Thanks. I renamed the file via cPanel to deactivate and tested. It’s not the 
   culprit! Now need to test my other plugins!
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/#post-10198605)
 * I am glad to hear that you were able to rename the folder. I am also happy to
   know our plugin is not at fault.
 * Looking forward to finding out more.
 * Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Can’t deactivate’ is closed to new replies.

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## Tags

 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)

 * 5 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/cant-deactivate-5/#post-10198605)
 * Status: resolved