Title: Can’t create tickets
Last modified: December 18, 2016

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# Can’t create tickets

 *  [teunehv](https://wordpress.org/support/users/teunehv/)
 * (@teunehv)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/cant-create-tickets/)
 * After installing the plugin I’ve tried to create a ticket. But the ticket numbers
   isn’t increasing.
    It seems there are database related bugs, since in the error
   log I see the following errors:
 * > PHP message: WordPress databasefout Table ‘*.wp_bw_helpdesk_tickets doesn’t
   > exist bij query *
 * What’s the status of the solution, since it was mentioned before in the last 
   topic.
    Tnx in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Code-Ninja](https://wordpress.org/support/users/code-ninja/)
 * (@code-ninja)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/cant-create-tickets/#post-8716292)
 * There is a typo in the install code.
 * File: business-logic/install.php
    Line: 60 Line: ticket_creation_mode varchar(
   50) NULL
 * It needs a , (comma) at the end or it fails the SQL and the tickets table is 
   not created. add that , before you activate the plugin and it will create all
   the tables and run fine for you.
 *  Plugin Author [bravowp](https://wordpress.org/support/users/bravowp/)
 * (@bravowp)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/cant-create-tickets/#post-8740235)
 * Hello and thank you code-ninja, we released a small patch to address the problem.
   
   Thanks again

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can’t create tickets’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bravowp-helpdesk_d9e8ef.svg)
 * [BravoWP Helpdesk](https://wordpress.org/plugins/bravowp-helpdesk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bravowp-helpdesk/#faq)
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 * 2 replies
 * 3 participants
 * Last reply from: [bravowp](https://wordpress.org/support/users/bravowp/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/cant-create-tickets/#post-8740235)
 * Status: not resolved