Can’t Create Slider

  • Resolved thebelgianmonkpg

    (@thebelgianmonkpg)


    6 years, 9 months ago

    I just purchased Huge IT Slider ($60 unlimited version) and it will not work. I can’t create a slider. Here’s what happens. I click on the Add New Slider button and nothing happens. It looks like it’s going to do something with a quick refresh but nothing appears. This is a fresh install as I did not install the demo. Regardless, I cleared the Cache in Firefox anyways. (Latest Version).

    I’m running WordPress 4.8.
    Using a wordpress theme from Template Monster entitled – 51974
    I also tried it on Safari V10.1.1 and same thing.
    I disabled all plugins including Cherry and it still would not work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    6 years, 9 months ago

    Dear thebelgianmonkpg,

    Thank you for contacting us,

    Let us mention that commercial or Pro products are not supported in WordPress.org forums.
    Please, contact us directly on our website, which is Huge-IT.com or use this contact us form https://huge-it.com/contact-us/

    Please, include this forum link to your email as well.
    Regards,

    Thread Starter thebelgianmonkpg

    (@thebelgianmonkpg)

    6 years, 9 months ago

    This issue was resolved quickly and effectively by their Software Engineers. I am so thrilled with their amazing service.

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 9 months ago

    Dear thebelgianmonkpg,

    Thank you for your kind words. Your review is much appreciated.
    Our whole team is doing its best to provide you the best product and client-oriented support.

    In the case of any questions, please, feel free to contact us.
    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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