Support » Plugin: WooCommerce Services » Can’t create labels – Internal Server Error

  • Resolved aaronlea

    (@aaronlea)


    When trying to create a label, and it begins to fetch a rate, the plugin fails and gives the error “Error: The WooCommerce Services server returned: Internal Server Error An internal server error occurred ( 500 )”

    Image of error

    • This topic was modified 2 years, 3 months ago by  aaronlea.
    • This topic was modified 2 years, 3 months ago by  aaronlea.
    • This topic was modified 2 years, 3 months ago by  aaronlea. Reason: Edited image
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Nabeel

    (@nabsul)

    Hi Aaron, This is indeed strange and unexpected. If you’re still having trouble with this, would you mind contacting me directly to troubleshoot this? I can be reached at my first name at automattic

    Thanks,
    Nabeel.

    • This reply was modified 2 years, 2 months ago by  Nabeel.

    It started working the very next day (I didn’t change a thing). Server issue? Who knows.

    • This reply was modified 2 years, 2 months ago by  aaronlea.
    Plugin Contributor Nabeel

    (@nabsul)

    Glad to hear it’s working! Please let us know if there’s anything else we can help with.

    Hello,

    We are experiencing the same error with a client’s site. Any updates?

    I am having this same issue.. I have all the Woocommerce server environment modules installed. Any ideas? It occurs when I click “Buy and Print” everything up to that point seems to work great and you have a very slick user interface! hoping this can be fixed.

    wcc_server_error_response Error: The WooCommerce Services server returned: Internal Server Error An internal server error occurred ( 500 ) (WC_REST_Connect_Shipping_Label_Controller)

Viewing 5 replies - 1 through 5 (of 5 total)
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