Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @hellstern – When did this start happening?

    Was it after a specific update? Which version did you update from?

    – Cais.

    Thread Starter hellstern

    (@hellstern)

    It was a clean install

    /Tue

    I was facing the same issue & following worked for me. Do let us know if it works for you as well.

    In WordPress General Settings WordPress Address(URL) & Site Address(URL) are same.
    I have set it to http://mysite.com in both.

    Thread Starter hellstern

    (@hellstern)

    Hi,
    Thanks for your answer 🙂
    I have checked this and they are the same 🙁

    /Tue

    Plugin Contributor photocrati

    (@photocrati)

    @mun1shk – Thanks for the suggestion.

    @hellstern – Is NextGEN Gallery the *only* plugin installed or have you already checked if there is a conflict with another active plugin? Also, does this happen if you temporarily switch to a default WordPress Twenty series theme?

    Is this a local test environment or is this on a remote server you can share a link to?

    – Cais.

    Thread Starter hellstern

    (@hellstern)

    Hi,
    I have just deactivated all other plugins – same problem.

    It is on a test server and it would be possible to share it

    /Tue

    Plugin Contributor photocrati

    (@photocrati)

    @hellstern – If that is the case, please submit a Bug Report (http://www.nextgen-gallery.com/report-bug/ … please reference this topic) and we will see if there is anything we can do to help you get this sorted out.

    We will likely need log in and FTP credentials for the WordPress installation as well, please include those with your Bug Report.

    Thanks!

    – Cais.

    Thread Starter hellstern

    (@hellstern)

    Done

    /Tue

    Plugin Contributor photocrati

    (@photocrati)

    @hellstern – Thanks! We can carry on the conversation there for the time being.

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
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