can't connect worpress with facebook nor any social medias

  • Resolved amandabarbosa1983

    (@amandabarbosa1983)


    9 years ago

    Hello, I can’t connect wordpress to social media (facebook). The following error is showed in Portuguese: Algo que nunca deveria acontecer, aconteceu. Desculpe por isso. Se você tentar novamente, talvez funcione.
    Código do erro: -32300 – is something like: “something that hasn’t should ever happened, happened. Sorry about that. If you try again, could work it. error: – 32300”.
    I thought it happened because my facebook account was connected with another blog that I used to have, but I disconnected from this blog and I’m still having problems. Help me please!
    Thank you so much

    Amanda

    https://wordpress.org/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years ago

    Could you post your site URL here, so I can have a look at your Jetpack settings?

    Thread Starter amandabarbosa1983

    (@amandabarbosa1983)

    9 years ago

    Sure: http://porumavidamaisrica.com/

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years ago

    Could you try to deactivate your Maintenance plugin, and then try to connect again?

    Let me know how it goes.

    Thread Starter amandabarbosa1983

    (@amandabarbosa1983)

    9 years ago

    Hi Jeremy, still showing the same error code. 🙁

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years ago

    Alright. I can now access your site’s XML-RPC file, and I can see what the problem is.

    Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately I cannot access that file on your site at the moment:
    http://porumavidamaisrica.com/xmlrpc.php?for=jetpack

    If you use a security plugin to block access to the file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php.

    If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.

    I hope this helps.

    Thread Starter amandabarbosa1983

    (@amandabarbosa1983)

    9 years ago

    Ok, I’ll do this! Thank you very much.

Viewing 6 replies - 1 through 6 (of 6 total)
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