Title: Can’t connect website
Last modified: September 10, 2026

---

# Can’t connect website

 *  [cvandijk](https://wordpress.org/support/users/cvandijk/)
 * (@cvandijk)
 * [1 day, 7 hours ago](https://wordpress.org/support/topic/cant-connect-website/)
 * I have just purchased the Quote plugin Invoice #: US2026-174820. When I try to
   connect it to my site, I get an error. This is the error
 * at Lazy at Suspense at Oe ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:177626](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:177626))
   at div at div at ye ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:176419](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:176419))
   at div at EXc ([https://fairfieldproducts.com/wp-includes/js/dist/components.min.js?ver=9b751f17060211272a5c:72:91793](https://fairfieldproducts.com/wp-includes/js/dist/components.min.js?ver=9b751f17060211272a5c:72:91793))
   at v2 ([https://fairfieldproducts.com/wp-includes/js/dist/components.min.js?ver=9b751f17060211272a5c:72:92547](https://fairfieldproducts.com/wp-includes/js/dist/components.min.js?ver=9b751f17060211272a5c:72:92547))
   at w ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=a5130e96397abb3fb080:2:2770](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=a5130e96397abb3fb080:2:2770))
   at Pn ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:238803](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:238803))
   at O ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:145201](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:145201))
   at P ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:144646](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:144646))
   at a ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:139200](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:139200))
   at [https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:241430](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:241430)
   at [https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:160290](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:160290)
   at [https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:161343](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:161343)
   at [https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:158242](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:158242)
   at [https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:158242](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:158242)
   at [https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:159435](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=822313523ecb8357df36:2:159435)
   at zn ([https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:245875](https://fairfieldproducts.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=0cbd862a309f182d12ed:2:245875))
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-connect-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Zach S. a11n](https://wordpress.org/support/users/zachspears/)
 * (@zachspears)
 * [13 hours, 6 minutes ago](https://wordpress.org/support/topic/cant-connect-website/#post-19017028)
 * Hey there,
 * That block of text is a JavaScript error coming from the WooCommerce admin interface,
   on the screen used to connect your store and install extensions. Because that
   page can’t finish loading, the connect and install flow can’t complete, which
   is why the Quote extension won’t activate. It’s almost never caused by the extension
   you bought, and there’s a way to get it installed and working right now while
   we sort out the page itself.
 * **Step 1: Install the Quote extension manually so you can start using it**
 * This method uploads the plugin directly and skips the screen that’s erroring:
    1. On [WooCommerce.com](http://WooCommerce.com), go to your **My Subscriptions**
       page: [https://woocommerce.com/my-account/my-subscriptions/](https://woocommerce.com/my-account/my-subscriptions/)
    2. Click the _three-dot menu_ next to the **Quote** extension and choose **Download
       extension** (you can also get it from [https://woocommerce.com/my-account/downloads/](https://woocommerce.com/my-account/downloads/)).
    3. In your site’s **WP Admin**, go to **Plugins** > **Add New Plugin** > **Upload
       Plugin**.
    4. Choose the .zip file you just downloaded, click Install Now, then **Activate**.
 * That gets the extension installed and running on fairfieldproducts.com without
   touching the page that’s throwing the error. Full steps are here: [https://woocommerce.com/document/managing-woocommerce-com-subscriptions/installing-extensions/](https://woocommerce.com/document/managing-woocommerce-com-subscriptions/installing-extensions/)
 * **Step 2: Fix the page so you can connect for updates and support**
 * Installing manually gets you up and running, but to receive automatic updates
   and support for the extension, your store still needs to connect to WooCommerce.
   com from that same Extensions page, so it’s worth getting it loading correctly.
   An error like this often comes from another plugin or your theme interfering 
   with the admin page’s JavaScript, most often a caching, minification, or “optimize
   JS” plugin. A couple of quick, low-risk checks:
    - Reload **WooCommerce** > **Extensions** in a private/incognito browser window
      with browser extensions turned off, after clearing any site or CDN cache. 
      A stale cached script is a common cause.
    - If it still errors, temporarily deactivate any caching or optimization plugins,
      clear caches again, and reload the page.
 * If the page loads after that, you’ve found the area to focus on. If it doesn’t,
   a full conflict test (switching to a default theme like Twenty Twenty-Five and
   deactivating other plugins, then re-enabling them one at a time) will pinpoint
   what’s responsible: [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/)
   and [https://woocommerce.com/document/troubleshoot-javascript-errors/](https://woocommerce.com/document/troubleshoot-javascript-errors/)
 * **Step 3: Connect your subscription**
 * Once that page loads correctly, go to **WooCommerce** > **Extensions** > **My
   Subscriptions** and connect using the same WooCommerce.com account you purchased
   with (the one tied to invoice US2026-174820). Subscriptions only appear on the
   site when the connected account matches the purchasing account, so that’s worth
   double-checking.
 * Hope this helps, and let us know how it goes!

Viewing 1 replies (of 1 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Zach S. a11n](https://wordpress.org/support/users/zachspears/)
 * Last activity: [13 hours, 6 minutes ago](https://wordpress.org/support/topic/cant-connect-website/#post-19017028)
 * Status: not resolved