Support » Plugin: WordPress Helpdesk Integration » Cant connect to ZohoDesk

  • Resolved johandiedrichs

    (@johandiedrichs)


    Hi i try to set up the application using uzsername and password and always get the

    “Please Verify your Zohodesk Credentials.” message

    Needles to say i have tried multiple times and tripple checked password

    Any known issues lite this

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Smackcoders Support

    (@smacksupport)

    Hi,

    Along with the username and password, please give the department name and portal name in your CRM configuration page before making the integration. Doing this will help you to complete the configuration without any problem.

    If the issue still persists, kindly contact support[at]smackcoders[dot]com, our technical support team will help you.

    Regards.

Viewing 1 replies (of 1 total)
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