Can’t connect to Quic.cloud: WP REST API blocked our QUIC.cloud server calls

Resolved markp
(@markpedrin)

9 months, 2 weeks ago

I have two domains that I’ve already configured with quic.cloud via litespeed, and am attempting to set up a new domain that was cloned from one of those two. In setting up the new domain, I disabled the existing link to quic.cloud (which was cloned from settings on the other domain) and now it won’t re-connect to quic.cloud with the new domain name.

I’m seeing the error: Your WP REST API seems blocked our QUIC.cloud server calls.

I’ve gone through the steps to confirm the my REST API is responding and that my IP can be detected as described here.

I have rolled back my litespeed version, reset settings, it seems to make no difference. Any guidance would be appreciated, thanks.

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Support

qtwrk

(@qtwrk)

9 months, 2 weeks ago

@markpedrin please provide the report number , and also keep the debug enabled, I will fire a test request

Thread Starter

markp

(@markpedrin)

9 months, 2 weeks ago

@qtwrk Thanks, I just generated a report and submitted to Litespeed, but for some reason no report number or report date gets created. Tried rolling back plugin version to 6.5.4 and generating again, still no luck. Any suggestions?

Plugin Support

qtwrk

(@qtwrk)

9 months, 2 weeks ago

did you see any error message ?

and also please create a file name it like test.php , with code below

<?php
require( './wp-load.php' );

$response = wp_remote_get( 'https://wpapi.quic.cloud/' );
echo '<pre>';
var_dump($response);
echo '</pre>';

put it at same dir as your wp-config.php then open it in browser, see what it returns

Thread Starter

markp

(@markpedrin)

9 months, 2 weeks ago

@qtwrk No, trying to send the report produced no error messages. I created the test.php file, here are the contents:

array(6) {
  ["headers"]=>
  object(WpOrg\Requests\Utility\CaseInsensitiveDictionary)#15473 (1) {
    ["data":protected]=>
    array(8) {
      ["content-type"]=>
      string(24) "text/html; charset=utf-8"
      ["set-cookie"]=>
      string(254) "31a32377f6bd45a64e1035110cf6e960=nQCXXZYrBmHD4JWWeqxeG%2BLwnsVRR8BSgAFczHOExRbA9YJ6rrs%2BKOxF3npDze4telcTDSRlA0v3Fd4S0mQdzuJC4J%2Fqf9CYxxEVkeP4vlry3Jx%2BnJx1o%2FnArl4P6Jv1; expires=Fri, 08 May 2026 15:25:00 GMT; Max-Age=31536000; path=/; secure; HttpOnly"
      ["content-length"]=>
      string(2) "33"
      ["content-encoding"]=>
      string(4) "gzip"
      ["vary"]=>
      string(15) "Accept-Encoding"
      ["date"]=>
      string(29) "Thu, 08 May 2025 15:25:00 GMT"
      ["server"]=>
      string(9) "LiteSpeed"
      ["alt-svc"]=>
      string(167) "h3=":443"; ma=2592000, h3-29=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q043=":443"; ma=2592000, quic=":443"; ma=2592000; v="43,46""
    }
  }
  ["body"]=>
  string(13) "{"_res":"ok"}"
  ["response"]=>
  array(2) {
    ["code"]=>
    int(200)
    ["message"]=>
    string(2) "OK"
  }
  ["cookies"]=>
  array(1) {
    [0]=>
    object(WP_Http_Cookie)#15484 (7) {
      ["name"]=>
      string(32) "31a32377f6bd45a64e1035110cf6e960"
      ["value"]=>
      string(128) "nQCXXZYrBmHD4JWWeqxeG+LwnsVRR8BSgAFczHOExRbA9YJ6rrs+KOxF3npDze4telcTDSRlA0v3Fd4S0mQdzuJC4J/qf9CYxxEVkeP4vlry3Jx+nJx1o/nArl4P6Jv1"
      ["expires"]=>
      int(1778253900)
      ["path"]=>
      string(1) "/"
      ["domain"]=>
      string(16) "wpapi.quic.cloud"
      ["port"]=>
      NULL
      ["host_only"]=>
      bool(true)
    }
  }
  ["filename"]=>
  NULL
  ["http_response"]=>
  object(WP_HTTP_Requests_Response)#15478 (5) {
    ["data"]=>
    NULL
    ["headers"]=>
    NULL
    ["status"]=>
    NULL
    ["response":protected]=>
    object(WpOrg\Requests\Response)#15471 (10) {
      ["body"]=>
      string(13) "{"_res":"ok"}"
      ["raw"]=>
      string(660) "HTTP/1.1 200 OK
Connection: close
content-type: text/html; charset=utf-8
set-cookie: 31a32377f6bd45a64e1035110cf6e960=nQCXXZYrBmHD4JWWeqxeG%2BLwnsVRR8BSgAFczHOExRbA9YJ6rrs%2BKOxF3npDze4telcTDSRlA0v3Fd4S0mQdzuJC4J%2Fqf9CYxxEVkeP4vlry3Jx%2BnJx1o%2FnArl4P6Jv1; expires=Fri, 08 May 2026 15:25:00 GMT; Max-Age=31536000; path=/; secure; HttpOnly
content-length: 33
content-encoding: gzip
vary: Accept-Encoding
date: Thu, 08 May 2025 15:25:00 GMT
server: LiteSpeed
alt-svc: h3=":443"; ma=2592000, h3-29=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q043=":443"; ma=2592000, quic=":443"; ma=2592000; v="43,46"

{"_res":"ok"}"
      ["headers"]=>
      object(WpOrg\Requests\Response\Headers)#15474 (1) {
        ["data":protected]=>
        array(8) {
          ["content-type"]=>
          array(1) {
            [0]=>
            string(24) "text/html; charset=utf-8"
          }
          ["set-cookie"]=>
          array(1) {
            [0]=>
            string(254) "31a32377f6bd45a64e1035110cf6e960=nQCXXZYrBmHD4JWWeqxeG%2BLwnsVRR8BSgAFczHOExRbA9YJ6rrs%2BKOxF3npDze4telcTDSRlA0v3Fd4S0mQdzuJC4J%2Fqf9CYxxEVkeP4vlry3Jx%2BnJx1o%2FnArl4P6Jv1; expires=Fri, 08 May 2026 15:25:00 GMT; Max-Age=31536000; path=/; secure; HttpOnly"
          }
          ["content-length"]=>
          array(1) {
            [0]=>
            string(2) "33"
          }
          ["content-encoding"]=>
          array(1) {
            [0]=>
            string(4) "gzip"
          }
          ["vary"]=>
          array(1) {
            [0]=>
            string(15) "Accept-Encoding"
          }
          ["date"]=>
          array(1) {
            [0]=>
            string(29) "Thu, 08 May 2025 15:25:00 GMT"
          }
          ["server"]=>
          array(1) {
            [0]=>
            string(9) "LiteSpeed"
          }
          ["alt-svc"]=>
          array(1) {
            [0]=>
            string(167) "h3=":443"; ma=2592000, h3-29=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q043=":443"; ma=2592000, quic=":443"; ma=2592000; v="43,46""
          }
        }
      }
      ["status_code"]=>
      int(200)
      ["protocol_version"]=>
      float(1.1)
      ["success"]=>
      bool(true)
      ["redirects"]=>
      int(0)
      ["url"]=>
      string(25) "https://wpapi.quic.cloud/"
      ["history"]=>
      array(0) {
      }
      ["cookies"]=>
      object(WpOrg\Requests\Cookie\Jar)#15479 (1) {
        ["cookies":protected]=>
        array(1) {
          ["31a32377f6bd45a64e1035110cf6e960"]=>
          object(WpOrg\Requests\Cookie)#15482 (5) {
            ["name"]=>
            string(32) "31a32377f6bd45a64e1035110cf6e960"
            ["value"]=>
            string(138) "nQCXXZYrBmHD4JWWeqxeG%2BLwnsVRR8BSgAFczHOExRbA9YJ6rrs%2BKOxF3npDze4telcTDSRlA0v3Fd4S0mQdzuJC4J%2Fqf9CYxxEVkeP4vlry3Jx%2BnJx1o%2FnArl4P6Jv1"
            ["attributes"]=>
            object(WpOrg\Requests\Utility\CaseInsensitiveDictionary)#15480 (1) {
              ["data":protected]=>
              array(6) {
                ["expires"]=>
                int(1778253900)
                ["max-age"]=>
                int(1778253900)
                ["path"]=>
                string(1) "/"
                ["secure"]=>
                bool(true)
                ["httponly"]=>
                bool(true)
                ["domain"]=>
                string(16) "wpapi.quic.cloud"
              }
            }
            ["flags"]=>
            array(4) {
              ["creation"]=>
              int(1746717900)
              ["last-access"]=>
              int(1746717900)
              ["persistent"]=>
              bool(false)
              ["host-only"]=>
              bool(true)
            }
            ["reference_time"]=>
            int(1746717900)
          }
        }
      }
    }
    ["filename":protected]=>
    NULL
  }
}

Plugin Support

qtwrk

(@qtwrk)

9 months, 2 weeks ago

please try this , go to toolbox -> debug setting -> debug log to ON , debug level to advanced , add send_report to debug include URI

then send report again

after it , go to toolbox -> log view , share the log it generates via https://pastebin.ubuntu.com/

Thread Starter

markp

(@markpedrin)

9 months, 2 weeks ago

@qtwrk Okay, I followed the steps, hopefully the output file contains the info you need, it’s not very long. You can access it on ubuntu here.

Plugin Support

qtwrk

(@qtwrk)

9 months, 2 weeks ago

please create a php file with code https://pastebin.ubuntu.com/p/jXSpJN6kS7/ don’t forget to add <?php at first line, , open it in browser, it should return blank , then try to send report again , see if it makes difference

Thread Starter

markp

(@markpedrin)

9 months, 2 weeks ago

@qtwrk Thanks for your help, that brought success on two fronts: First, it created a longer debug log which I’ve pasted here.

But it also generated a Litespeed report number this time: GTETXJNV
Progress maybe?

Thread Starter

markp

(@markpedrin)

9 months, 2 weeks ago

@qtwrk Actually, that seems to have cleared everything up–I tried the connect to Quic.cloud button and this time it worked. I’m still going through the setup process but so far, so good.

Thread Starter

markp

(@markpedrin)

9 months, 2 weeks ago

@qtwrk Yes, the problem seems solved and my quic.cloud account is linked to the new site. Once again, thanks for your help! Is there any ongoing change I need to implement to avoid future problems?

Plugin Support

qtwrk

(@qtwrk)

9 months, 2 weeks ago

the plugin will store the domain into a “error list” for certain time , after time expires, it will allow to try again , the code snippet was clear the list manually before it’s auto-clear

but I guess no , no need to change anything on your side.

Viewing 11 replies - 1 through 11 (of 11 total)

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