Support » Plugin: MailPoet - emails and newsletters in WordPress » can’t connect to mailpoet server

  • Resolved marties

    (@marties)


    Hi,
    it seems there are problems today to get connected with mailpoet servers as new subscriber can’t pass the form submit, they get (sorry it’s in french)

    Désolé, nous ne pouvons pas nous connecter au serveur MailPoet. Veuillez rafraîchir la page et réessayer.

    Any bug reported ?

    I am running WP 5.5.1 and all plugins updated

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MailPoet

    (@wysija)

    Hello @marties,

    Thanks for writing. Sorry about the problem with your form. This is likely caused by your caching plugin. Here’s a troubleshooting guide to help you: https://kb.mailpoet.com/article/271-error-messages-when-subscribing

    ​Let us know if you need further assistance.

    ​Thanks,

    Thread Starter marties

    (@marties)

    Hi,
    thanks for your quick answer, it worked with an iframe as i don’t want to disable my cache plugin and can’t exclude pages where the form is located as it’s in the sidebar.

    So frame it is, the disadvantage is the submit button can’t be styled anymore…

    Thanks anyway

Viewing 2 replies - 1 through 2 (of 2 total)
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