Simple Backup
[resolved] Can't connect to FTP (2 posts)

  1. Abidon
    Posted 2 years ago #

    It gives an error while trying to connect to my FTP server. I'm using my webhost's server ip. Any idea what's wrong? Thanks


  2. ChrisHurst
    Plugin Author

    Posted 2 years ago #

    If you can connect to the FTP from a standard FTP client, and not from the website, you should double check the settings, and make sure they are exactly the same. A second possibility is that a firewall is preventing access to the FTP server.

    The description of your configuration is a bit vague, but it almost sounds like you are attempting to connect to the same server where your website is hosted. This is not necessary, the FTP is to assist you in moving the backup files to a separate location.

    Thank You!

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