Support » Plugin: Pixel Caffeine » Can’t connect to Facebook API

  • Resolved mikaeeeelos

    (@mikaeeeelos)


    Hi!

    I can’t connect my facebook for some reason. My report below:

    —- Report: 2019-02-01T21:24:28+00:00 —-

    Exception: PixelCaffeine\Admin\Exception\FBAPIException

    ——————–

    Message: Something went wrong during the connection with Facebook API. Please, try to refresh the page.

    —- Context —-

    Array
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    [wp_version] => 5.0.3
    [plugins] => Array
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    [advanced-custom-fields/acf.php] => Array
    (
    [Name] => Advanced Custom Fields
    [PluginURI] => https://www.advancedcustomfields.com/
    [Version] => 5.7.10
    [Description] => Customize WordPress with powerful, professional and intuitive fields.
    [Author] => Elliot Condon
    [AuthorURI] => http://www.elliotcondon.com/
    [TextDomain] => acf
    [DomainPath] => /lang
    [Network] =>
    [Title] => Advanced Custom Fields
    [AuthorName] => Elliot Condon
    )

    [akismet/akismet.php] => Array
    (
    [Name] => Akismet Anti-Spam
    [PluginURI] => https://akismet.com/
    [Version] => 4.1
    [Description] => Used by millions, Akismet is quite possibly the best way in the world to protect your blog from spam. It keeps your site protected even while you sleep. To get started: activate the Akismet plugin and then go to your Akismet Settings page to set up your API key.
    [Author] => Automattic
    [AuthorURI] => https://automattic.com/wordpress-plugins/
    [TextDomain] => akismet
    [DomainPath] =>
    [Network] =>
    [Title] => Akismet Anti-Spam
    [AuthorName] => Automattic
    )

    [all-in-one-wp-security-and-firewall/wp-security.php] => Array
    (
    [Name] => All In One WP Security
    [PluginURI] => https://www.tipsandtricks-hq.com/wordpress-security-and-firewall-plugin
    [Version] => 4.3.8.3
    [Description] => All round best WordPress security plugin!
    [Author] => Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy
    [AuthorURI] => https://www.tipsandtricks-hq.com/
    [TextDomain] => all-in-one-wp-security-and-firewall
    [DomainPath] => /languages
    [Network] =>
    [Title] => All In One WP Security
    [AuthorName] => Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy
    )

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    [PluginURI] => https://wordpress.org/plugins/classic-editor/
    [Version] => 1.3
    [Description] => Enables the WordPress classic editor and the old-style Edit Post screen with TinyMCE, Meta Boxes, etc. Supports the older plugins that extend this screen.
    [Author] => WordPress Contributors
    [AuthorURI] => https://github.com/WordPress/classic-editor/
    [TextDomain] => classic-editor
    [DomainPath] => /languages
    [Network] => 1
    [Title] => Classic Editor
    [AuthorName] => WordPress Contributors
    )

    [contact-form-7/wp-contact-form-7.php] => Array
    (
    [Name] => Contact Form 7
    [PluginURI] => https://contactform7.com/
    [Version] => 5.1.1
    [Description] => Just another contact form plugin. Simple but flexible.
    [Author] => Takayuki Miyoshi
    [AuthorURI] => https://ideasilo.wordpress.com/
    [TextDomain] => contact-form-7
    [DomainPath] => /languages/
    [Network] =>
    [Title] => Contact Form 7
    [AuthorName] => Takayuki Miyoshi
    )

    [duplicate-page/duplicatepage.php] => Array
    (
    [Name] => Duplicate Page
    [PluginURI] => https://wordpress.org/plugins/duplicate-page/
    [Version] => 3.2
    [Description] => Duplicate Posts, Pages and Custom Posts using single click.
    [Author] => mndpsingh287
    [AuthorURI] => https://profiles.wordpress.org/mndpsingh287/
    [TextDomain] => duplicate-page
    [DomainPath] =>
    [Network] =>
    [Title] => Duplicate Page
    [AuthorName] => mndpsingh287
    )

    [font-awesome/font-awesome.php] => Array
    (
    [Name] => Font Awesome
    [PluginURI] => https://fontawesome.com/how-to-use/on-the-web/using-with/wordpress
    [Version] => 4.0.0-rc7
    [Description] => Adds Font Awesome 5 icons to your WordPress site. Supports Font Awesome Pro. Resolves conflicts across many plugins or themes that use Font Awesome.
    [Author] => Font Awesome
    [AuthorURI] => https://fontawesome.com/
    [TextDomain] => font-awesome
    [DomainPath] =>
    [Network] =>
    [Title] => Font Awesome
    [AuthorName] => Font Awesome
    )

    [hello.php] => Array
    (
    [Name] => Hello Dolly
    [PluginURI] => http://wordpress.org/plugins/hello-dolly/
    [Version] => 1.7.1
    [Description] => This is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from <cite>Hello, Dolly</cite> in the upper right of your admin screen on every page.
    [Author] => Matt Mullenweg
    [AuthorURI] => http://ma.tt/
    [TextDomain] =>
    [DomainPath] =>
    [Network] =>
    [Title] => Hello Dolly
    [AuthorName] => Matt Mullenweg
    )

    [multisite-language-switcher/MultisiteLanguageSwitcher.php] => Array
    (
    [Name] => Multisite Language Switcher
    [PluginURI] => http://msls.co/
    [Version] => 2.3.0
    [Description] => A simple but powerful plugin that will help you to manage the relations of your contents in a multilingual multisite-installation.
    [Author] => Dennis Ploetner
    [AuthorURI] => http://lloc.de/
    [TextDomain] => multisite-language-switcher
    [DomainPath] =>
    [Network] =>
    [Title] => Multisite Language Switcher
    [AuthorName] => Dennis Ploetner
    )

    [official-facebook-pixel/facebook-for-wordpress.php] => Array
    (
    [Name] => Official Facebook Pixel
    [PluginURI] => https://www.facebook.com/business/help/881403525362441
    [Version] => 1.7.23
    [Description] => ***ATTENTION: After upgrade the plugin may be deactivated due to a known issue, to workaround please refresh this page and activate plugin.*** The Facebook pixel is an analytics tool that helps you measure the effectiveness of your advertising. You can use the Facebook pixel to understand the actions people are taking on your website and reach audiences you care about.
    [Author] => Facebook
    [AuthorURI] => https://www.facebook.com/
    [TextDomain] => official-facebook-pixel
    [DomainPath] =>
    [Network] =>
    [Title] => Official Facebook Pixel
    [AuthorName] => Facebook
    )

    [pixel-caffeine/pixel-caffeine.php] => Array
    (
    [Name] => Pixel Caffeine
    [PluginURI] => https://adespresso.com/
    [Version] => 2.0.7
    [Description] => The simplest and easiest way to manage your Facebook Pixel. Create laser focused custom audiences on WordPress for 100% free.
    [Author] => AdEspresso
    [AuthorURI] => https://adespresso.com/
    [TextDomain] => pixel-caffeine
    [DomainPath] => /languages
    [Network] =>
    [Title] => Pixel Caffeine
    [AuthorName] => AdEspresso
    )

    [pixelyoursite/facebook-pixel-master.php] => Array
    (
    [Name] => PixelYourSite
    [PluginURI] => http://www.pixelyoursite.com/facebook-pixel-plugin-help
    [Version] => 5.3.4
    [Description] => Add the Facebook Pixel code into your WordPress site and set up standard events with just a few clicks. Fully compatible with Woocommerce, purchase event included.
    [Author] => PixelYourSite
    [AuthorURI] => http://www.pixelyoursite.com
    [TextDomain] => pixelyoursite
    [DomainPath] =>
    [Network] =>
    [Title] => PixelYourSite
    [AuthorName] => PixelYourSite
    )

    [polylang/polylang.php] => Array
    (
    [Name] => Polylang
    [PluginURI] => https://polylang.pro
    [Version] => 2.5.1
    [Description] => Adds multilingual capability to WordPress
    [Author] => Frédéric Demarle
    [AuthorURI] => https://polylang.pro
    [TextDomain] => polylang
    [DomainPath] => /languages
    [Network] =>
    [Title] => Polylang
    [AuthorName] => Frédéric Demarle
    )

    [tawkto-live-chat/tawkto.php] => Array
    (
    [Name] => Tawk.to Live Chat
    [PluginURI] => https://tawk.to
    [Version] => 0.3.5
    [Description] => Embeds Tawk.to live chat widget to your site
    [Author] => Tawkto
    [AuthorURI] =>
    [TextDomain] => tawk-to-live-chat
    [DomainPath] =>
    [Network] =>
    [Title] => Tawk.to Live Chat
    [AuthorName] => Tawkto
    )

    [js_composer/js_composer.php] => Array
    (
    [Name] => WPBakery Page Builder
    [PluginURI] => http://wpbakery.com
    [Version] => 5.6
    [Description] => Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
    [Author] => Michael M – WPBakery.com
    [AuthorURI] => http://wpbakery.com
    [TextDomain] => js_composer
    [DomainPath] =>
    [Network] =>
    [Title] => WPBakery Page Builder
    [AuthorName] => Michael M – WPBakery.com
    )

    [wp-file-manager/file_folder_manager.php] => Array
    (
    [Name] => WP File Manager
    [PluginURI] => https://wordpress.org/plugins/wp-file-manager
    [Version] => 4.1
    [Description] => Manage your WP files.
    [Author] => mndpsingh287
    [AuthorURI] => https://profiles.wordpress.org/mndpsingh287
    [TextDomain] => wp-file-manager
    [DomainPath] =>
    [Network] =>
    [Title] => WP File Manager
    [AuthorName] => mndpsingh287
    )

    [wpforms-lite/wpforms.php] => Array
    (
    [Name] => WPForms Lite
    [PluginURI] => https://wpforms.com
    [Version] => 1.5.0.4
    [Description] => Beginner friendly WordPress contact form plugin. Use our Drag & Drop form builder to create your WordPress forms.
    [Author] => WPForms
    [AuthorURI] => https://wpforms.com
    [TextDomain] => wpforms
    [DomainPath] => languages
    [Network] =>
    [Title] => WPForms Lite
    [AuthorName] => WPForms
    )

    )

    [code] => 400
    [$_REQUEST] => Array
    (
    [pll_ajax_backend] => 1
    [action] => aepc_get_account_ids
    [_wpnonce] => 86c461fbd7
    )

    [response] => Array
    (
    [headers] => Requests_Utility_CaseInsensitiveDictionary Object
    (
    [data:protected] => Array
    (
    [content-type] => application/json
    [content-length] => 190
    [date] => Fri, 01 Feb 2019 21:24:28 GMT
    [x-amzn-requestid] => c17dba2e-2667-11e9-a56d-b7ac053ef920
    [x-amz-apigw-id] => UcHZ5EWroAMFz4g=
    [x-amzn-trace-id] => Root=1-5c54b90c-f149576728d0c3d050cb5e27;Sampled=0
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    [via] => 1.1 f038e7175be9761825b2eefc2b0a832e.cloudfront.net (CloudFront)
    [x-amz-cf-id] => iw4ZtQ5-CCFMtPJrNdYI2eZUBgWhj7nMO-qz8iumYgwoQIdgeeSAYA==
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    )

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    [response] => Array
    (
    [code] => 200
    [message] => OK
    )

    [cookies] => Array
    (
    )

    [filename] =>
    [http_response] => WP_HTTP_Requests_Response Object
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    [response:protected] => Requests_Response Object
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    [body] => {"error":{"message":"(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v3.1.","type":"OAuthException","code":2635,"fbtrace_id":"D4k5G/6Zk5V"}}
    [raw] => HTTP/1.1 200 OK
    Content-Type: application/json
    Content-Length: 190
    Connection: close
    Date: Fri, 01 Feb 2019 21:24:28 GMT
    x-amzn-RequestId: c17dba2e-2667-11e9-a56d-b7ac053ef920
    x-amz-apigw-id: UcHZ5EWroAMFz4g=
    X-Amzn-Trace-Id: Root=1-5c54b90c-f149576728d0c3d050cb5e27;Sampled=0
    X-Cache: Miss from cloudfront
    Via: 1.1 f038e7175be9761825b2eefc2b0a832e.cloudfront.net (CloudFront)
    X-Amz-Cf-Id: iw4ZtQ5-CCFMtPJrNdYI2eZUBgWhj7nMO-qz8iumYgwoQIdgeeSAYA==

    {"error":{"message":"(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v3.1.","type":"OAuthException","code":2635,"fbtrace_id":"D4k5G/6Zk5V"}}
    [headers] => Requests_Response_Headers Object
    (
    [data:protected] => Array
    (
    [content-type] => Array
    (
    [0] => application/json
    )

    [content-length] => Array
    (
    [0] => 190
    )

    [date] => Array
    (
    [0] => Fri, 01 Feb 2019 21:24:28 GMT
    )

    [x-amzn-requestid] => Array
    (
    [0] => c17dba2e-2667-11e9-a56d-b7ac053ef920
    )

    [x-amz-apigw-id] => Array
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    )

    [x-cache] => Array
    (
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    )

    [via] => Array
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    [0] => 1.1 f038e7175be9761825b2eefc2b0a832e.cloudfront.net (CloudFront)
    )

    [x-amz-cf-id] => Array
    (
    [0] => iw4ZtQ5-CCFMtPJrNdYI2eZUBgWhj7nMO-qz8iumYgwoQIdgeeSAYA==
    )

    )

    )

    [status_code] => 200
    [protocol_version] => 1.1
    [success] => 1
    [redirects] => 0
    [url] => https://wca-connector.adespresso.com/prod/request
    [history] => Array
    (
    )

    [cookies] => Requests_Cookie_Jar Object
    (
    [cookies:protected] => Array
    (
    )

    )

    )

    [filename:protected] =>
    [data] =>
    [headers] =>
    [status] =>
    )

    )

    )

    ---- Serialized Context ----

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    thanks for the reporting and really sorry for the issue. It seems to be an issue with the Facebook API. I’m checking and I’ll get back to you as soon as I have a fix.

    Furthermore, please have a look to the changelog. Most probably I will have a need to make a fix into the plugin with a new version.

    Thank you for your patience.

    • This reply was modified 3 months, 2 weeks ago by  .
    Plugin Author Antonino Scarfì

    (@antoscarface)

    Fixed! Please check and let me know, thank you for your patience! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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