Support » Installing WordPress » Can’t connect to database

  • Resolved silverfire


    Yes, I know this has been asked before, but I couldn’t fix it by reading the other threads. Anyway. I upgraded my blog ( last night, after backing up the database. I neglected to 1) turn off any plugins and 2) make copies of all the actual files.

    After the upgrade, I got the “get_bloginfo” error, then read the help stuff here to see that really meant that the database couldn’t be accessed. I checked the username and all that on the database. It’s all as it should be. I only have a wp-config and wp-config-extra, no -sample. It was set up with nothing in any of the database fields, so I set it up with the info I had.

    No go.

    Still got the error. I tried various things for the hostname: localhost,, etc. Nothing worked. I even tried a couple different passwords, to no avail.

    Is it possible to fix this, or should I think about just doing a clean install and then importing the posts?

    Any help or advice would be greatly appreciated. The contents of the wp-config file follow. Originally, each of the database fields were “”; It’s like the upgrade script Jatol (my webhost) uses didn’t populate the fields, which it should have.

    // ** MySQL settings ** //
    $DB_NAME = "slvrfrjj_wp1";
    $DB_USER = "slvrfrjj_wp1";
    $DB_PASSWORD = "*******";
    $DB_HOST = "localhost";

    // Change the prefix if you want to have multiple blogs in a single database.
    $table_prefix = 'wp_'; // example: 'wp_' or 'b2' or 'mylogin_'

    // Change this to localize WordPress. A corresponding MO file for the
    // chosen language must be installed to wp-includes/languages.
    // For example, install to wp-includes/languages and set WPLANG to 'de'
    // to enable German language support.
    define ('WPLANG', '');

    /* Stop editing */

    define('ABSPATH', dirname(__FILE__).'/');

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  • I contacted Jatol, my host, and asked their advice. It was too late to recover the files from their nightly backup, but they suggested I try the “add a new user to the database” route. So I added a new user, gave it permissions, then altered wp-config to match. I ran upgrade.php, and got a success this time.

    Tested the blog out, changed the theme, and everything seems to be working okay. I wonder if I maybe was using the wrong password before.

    Either way, whether I used the wrong password or the one-click upgrade messed up, it’s working now, and that’s what matters. Just thought I’d post with my results in case it might help other people.

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