Support » Plugin: Product Labels For Woocommerce (Sale Badges) » Can’t connect Store to Woo commerces App when this plugin is activated.

  • annabealizabeth

    (@annabealizabeth)


    Greetings, has anyone else had issues connecting to the woo commerce app when the Sales Badge by ACOWebs plugin is activated? I get this message on the app: Unable to successfully connect to [website name]. I went through and systematically narrowed it down to this plugin. The app works fine if this plugin is deactivated.

    It’s a nice plugin, but if I gotta choose the app is priority. Are there any plans to fix this soon?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ijas_acowebs

    (@ijasacodez)

    Sorry for the inconvenience, can you please the details of the app. If possible please place a ticket on our acowebs site, so that we can have look on the issue and check what’s causing the issue.

    Plugin Support ijas_acowebs

    (@ijasacodez)

    Our plugin uses wp rest api for fetching / updating the data, there might be possibility conflicts with the rest api paths. Please share the details.

    Thread Starter annabealizabeth

    (@annabealizabeth)

    Here is the info about the app. You can see a screen shot of the error here: https://www.dropbox.com/s/u4k0lr8ca93jgn5/IMG_0864.PNG?dl=0

    This is the Error I got in the app logs:

    2021/02/16 14:45:28:238 ⛔️ An error occurred while fetching API info for siteID 188265207: Optional(Dotcom Error: [no_response_body] Server could not read response.)
    

    Let me know if there are more details I can provide.

    Thread Starter annabealizabeth

    (@annabealizabeth)

    Hi has there been any new developments on this? I would love to be able to reactivate the plugin, but I don’t want it to break the app again.

    Plugin Support ijas_acowebs

    (@ijasacodez)

    Sorry for the delay, can you please update the plugin to the latest version (if you are still using the plugin), hope this fixes the issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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