• I get following message when try connect plugin to store: Error: An error occurred in the request and at the time were unable to send the consumer data.

    Other problem is when click track button on customer My Account area it goes to https://www.aftership.com/track/TH??????????D?detect-slugs=flashexpress and website not auto detecting tracking number.
    When click tracking link on WP-Admin area it goes to https://www.aftership.com/track/flashexpress/TH?????????D and tracking works fine from there.

    • This topic was modified 1 month, 3 weeks ago by dreamer534. Reason: typo
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  • Hi @dreamer534

    I am sorry to know that you are getting errors when connecting plugin to store and also having issues with the track button on customer.

    I would request you to please contact us via the live chat option available on your account or email us at support@aftership.com. Please note that we are available 24 X 7.

    Your issue would be dealt with utmost priority and will be investigated thoroughly, and if required we will escalate this issue to our developers for a quick resolution.

    Team AfterShip

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