Support » Plugin: ElasticPress » Can’t connect my self hosted elasticsearch server.

  • Resolved emoteek

    (@emoteek)


    Hi,
    I tried to connect elasticpress with my self hosted server.

    I enter the right IP address, I don’t have any error message back but it doesn’t connect and send me back to the previous page.
    It’s my first time using it so I’m not used to this.

    Thanks for the help! 🙂

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  • Plugin Author vhauri

    (@vhauri)

    Hi @emoteek ,

    Per our pinned post on this support forum, we provide all support through Github. You can file issues at https://github.com/10up/ElasticPress.

    In order to confirm that self-hosted connections are working, I did the following:

    Set up a free trial account on Elastic.co with all default options (IO optimized, basic VMs, etc)
    Enter URL for Elasticsearch from value copied in Elastic.co dashboard into WP/ElasticPress settings page
    Confirm 401 response (expected as credentials have not been entered)
    Set ES_SHIELD value as username:password based on values pasted from Elastic.co dashboard
    Run a successful index.
    Perform a test search on the front end, confirm I get a 200 result from my Elastic.co endpoint
    While Elasticsearch does have a lot of options, this can cause confusion when trying to set up a self-hosted connection. While we do support the plugin side of a self-hosted solution, I do caution you that setup and maintenance of these servers can be quite difficult, which is why we built a service around this (ElasticPress.io) in the first place.

    Again, we will 100% stand behind our plugin and fix any bugs that exist in the plugin, but we cannot provide troubleshooting for individual connectivity issues with self-hosted solutions through Github or this forum. We do, however, provide custom consulting if you need to use a specific solution such as Elastic.co or another self-hosted solution like AWS Elasticsearch Service.

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