Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Cant connect installation til Jetpack

  • Resolved johannesdb

    (@johannesdb)


    Hi,

    when I try to connect this site to Jetpack I get this error:
    Fejldetaljer: The Jetpack server was unable to communicate with your site https://guide.xn--lfestival-k8a.dk [IXR -32300: transport error: http_request_failed cURL error 28: Connection timed out after 10000 milliseconds]

    I have several other sites on the same server that can connect just fine to Jetpack. The webhosting company says that all Jetpack IP-address are whitelisted on the server and XML-RPC is allowed. So why is it that this site cant connect to Jetpack? I have tried to disable all plugins and use a default theme but I still get the error.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter johannesdb

    (@johannesdb)

    Thats odd! I havnt recieved any email. What email address did you send it to?

    Plugin Contributor Stef

    (@erania-pinnera)

    I can’t disclose your email address publicly! I can tell you I sent the message to the email address tied up with your WordPress.com account 🙂

    Thread Starter johannesdb

    (@johannesdb)

    I just checked that email again and it is the right emailadress but I havent recieved any email from you :-/

    I have checked my spam filter and nothing there either.

    I have now disabled spam completly. Can you send the mail again? Thanks

Viewing 3 replies - 16 through 18 (of 18 total)
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